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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 897 Showing 17,921-17,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and left the work area spotless when completed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service person.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did a fast, clean installation. He was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who came this time was amazing. Courteous friendly and knowledgeable. He had to fix what was originally assigned to a third party. He was fantastic restored my faith in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I live in a double-wide manufactured home. Installation on the walls of these homes is a little different than a regular home. The installation by Chris was well-thought-out and he had a great knowledge of the wall structure. Installation was a breeze! We are very satisfied with Best Buy installation of our flat screen TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent worker by the technicians; they were courteous and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Website misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Kenny was outstanding, I can't say enough good things about his professionalism, courtesy and work product. However the services listed on the site are very misleading. I find it very doubtful that anyone settles for the basic installation that is on the website. Best Buy should be more upfront with the different options that will likely be needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Squad Rocked on installing my Tv quickly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond the call of duty when they installed my tv and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and devices quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all of our devices and everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. They were friendly, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and got things in order to use. Happy with the job they did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pamlico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not first time that tech has put up this mount for 65” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 85in tv in about 30 minutes. They were very professional and cleaned up when they were finished

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bingo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in no time... Leveled to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a good job mounting my TV over my fireplace on my patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service team respectful did a good job cleaned up no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were considerate, efficient and effective in mounting our TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad friendly efficient and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great he did such a. Good job and was very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very economical great picture at a fair price samsung makes nice tvs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large screen TV installed on a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, knowledgeable and courteous. Will use again.In

    I would recommend this to a friend