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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, Friendly , prompt and completed task quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and solved my problem with my new tv. Tech was on time and was courteous and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOM WAS A GREAT INSTALLER. HE GOT IT ALL DONE QUICKLY AND WAS A GREAT JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Do Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. The guys mounted the TV smoothly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came promptly, were very knowledgeable and very careful to ensure a clean installation. They went above and beyond the scope of their work and helped us configure our devices, and ensured everything was working properly. They also cleaned up afterward, including using the vacuum to clear up drywall dust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out were great. Explained everything as they were hooking up and mounting the system. Set all the channels and did a superior job in cleaning up after themselves. Great Job Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and helping make sure all worked well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! It took them no time at all. Very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    as usual, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, performed what needed to be done seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service would recommend :) was worth it to call the Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and really knew what they were doing. They were very carefull setting up our TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV and set up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job... hooked up my man cave installed tv and hooked up surround sound..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! The Geek Squad was amazing! So professional and mounted my tv with perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel are professional, friendly, knowledgeable and efficient. Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Standard Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my TV was very easy to get done and the technician was very friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how helpful and accommodating it is to work with Geek Squad. I have no reservations when it comes to them helping me from technical set ups to simple labor installs! One of the few services I pay for (total tech support) that is totally worth it. Keep up the fantastic work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you always do a good job very happy w the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job of safely mounting and connecting our new Sony 65" Bravia TV. This was complicated by the fact that the TV had to be mounted to a false fireplace covered with rock. They expertly centered and mounted the 65" TV by drilling and anchoring through the mortar between the rocks and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and was knowledgeable of tech products

    I would recommend this to a friend