Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Something extra in this installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team we had completed our installation and went above and beyond in teaching us how to operate the the new system. Their patience and expertise when answering our questions were 2nd to none. Because of them we will continue to use the Geek Squad and continue to purchase items at Best Buy….Please thank them for us.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Techs know how to mount TV for "bed" viewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs suggested a height and they were right. Perfect height to watch TV in bed. The atmosphere is like being in a theater: very dark with a bright screen.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad good - Samsung 55" BAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Top Notch Samsung TV and Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only am I amazed with quality and price point of my new 65” Samsung TV, i am appreciative for the Geek Squad quality service and customer first attitude while mounting and connecting my new TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents (A. Satrape and B. Davis) did an outstanding job of mounting the new TV (an LG 65" OLED) on the wall. They also provided me with excellent advice on the best way to connect the TV to my new Denon AVR.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great to have set up - vs. Me doing it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great and installed properly. Better they install vs. me.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Geek Squad are well worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very friendly and informative on options for me. They did a great job of setting up the TVs
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding mounting work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick professional and accurate team.
I would recommend this to a friendRated 4 out of 5 stars
Pricey but nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a TV mounted on a wall was expensive to me, but I also included hiding the wires, so that was extra. I'm still happy with the purchase.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time and totally professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a perfect job installing and setting up my new 85” Hisense U7H. They were on time and totally professional. Thanks so much to BestBuy & the Geek Squad. They are the best! And they will make sure you are satisfied. I’m so glad I’m a totaltech member.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was on time, professional, and the workers were extremely friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad installation of TV and cable setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and super quick. Very neat and clean up after installation.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected all my devices
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were professional and knowledgeable. Got the job done!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Installed security system and ring doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person was knowledgeable and got everything up and running quickly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that mounted this TV was the same one that mounted a previous one. Great job!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad, quick, efficient, courteous, friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were polite, friendly, patient with questions, set tv up and attached it to my other devices, made sure everything was working before they left, patiently and politely answered all my questions, stupid or not picked up and hauled away all packing materials.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad DID install our TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture quality are excellent. I would buy it again!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service the guys went to my address did a great service job
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend