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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 899 Showing 17,961-17,980 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up fast & effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing tv mount &tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time and quick installation jobs. No problems afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job fixing my tv situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job replacing old tv and putting in new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was efficiently completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a thorough job of mounting our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Simply excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were simply excellent , profesional , prompt , capable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver, Install, and Set Up - Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual agents teamed up and then split up to install and connect both TV's in a most efficient manner. They were available to answer questions and discuss options. They even helped with an unrelated computer problem that I was having.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an EXCELLENT job. Very professional and cleaned-up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and stalled my wall mount and TV very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Representatives for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your store reps did the install quickly and efficiently. They worked and made sure they cleaned up everything They expained the operation of the items I purchased very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did the install was friendly & professional. We are very happy with the result. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and very efficient connect everything in very short time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, super-fast installation to mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Sean, showed up promptly on time and was very courteous. Luckily came prepared, because I needed a longer HDMI cable and a different mount! Most amazing of all was he had the TV mounted with new cables carefully hidden in LESS THAN two hours!! Great job - quick, efficient, and adaptable. Would gladly use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed a television wall-mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was exceptional. He was courteous and very professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good fast install on tv and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they were doing, professional, clean up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 70 inch tv without any issues. Great service!!

    I would recommend this to a friend