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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 900 Showing 17,981-18,000 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and helped me get apps installed. Showed me how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent. They knowledgeable and pleasant. They made the installation seamlessly. I was very impressed by the they way they set both the television in the family room and in my son’s room. They sent up both television so you could not see any wires. They took the time to set up he television and told us all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV Wall Mount quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a superb job installing the Wall Mount and TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation and really am enjoying the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. After the installation and set up of my new TV. They cleaned the area very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    HappY With Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was a wall mount done quickly and efficiently. Satisfied with the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No hassle set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys come in and rock--quickly, carefully, nice and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Knew what we neede and fixed it. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows their Buisness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two knowledgeable and polite gentlemen showed up on time to set up ournew TV. They wre careful and neat. And they showed my wife how the controls work and how to activate certain functions on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, quick, efficient, courteous, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, friendly, patient with questions, set tv up and attached it to my other devices, made sure everything was working before they left, patiently and politely answered all my questions, stupid or not picked up and hauled away all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stress-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever using the Geek Squad for any type of service. The Geek squad mounted 2 TVs in my home, a 65 inch TV over a fireplace and a 75 inch TV for an upstairs entertainment room. The installation process was fast, easy, and done with my input of where exactly I wanted things placed. The installers were professional and kind and did a wonderful job. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my 82 inch TV just perfectly! They connected it to my devices too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up the T.V. and made sure all was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very diligent finding right parts to install a new TV set. Very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely on point with there handling of my big screen tv.I hope I win this raffle that Best Buy is offering for a tv installation because I would be confident on the service first hand .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a good job on hanging one of my TVs that I used them again. Nice People.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Xxxxxxxxxxxxxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job!xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and veryknowledgeable technician

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people did a great job with the installation.

    I would recommend this to a friend