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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 901 Showing 18,001-18,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a good great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and veryknowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable installation, they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician! Highly recommended but make sure your appointment was scheduled because the app accidentally dropped my first appointment. Besides the app though the actual technician they sent, Alex, was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew is awesome! Work fast and efficiently. Knowledgeable. Don't DIY!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV and hooked up components as easy as 123. Super fast reliable installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation I would recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were early, efficient, kind, took my self isolating seriously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service on time and very professional; good pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - always great to work with...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great to install and bring my TV up to speed with my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the TV. Quick efficient and flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job Mountain my TV perfect on my wall look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was quick and easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a little early, which was great! The installation was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from geek squad were the best and went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my products were efficient and quick..very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and totally professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a perfect job installing and setting up my new 85” Hisense U7H. They were on time and totally professional. Thanks so much to BestBuy & the Geek Squad. They are the best! And they will make sure you are satisfied. I’m so glad I’m a totaltech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV with efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the setup. They were very efficient, and prompt with a professional setup. I had already setup my stand but they unboxed and attached bracketing quickly then mounted TV securely after which they removed all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job!! They understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad are well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to mount/install a 65' TV and sound bar. They were extremely knowledgeable - we really appreciated their patience while conducting a "mini training session" on the new tv and sound bar. I would definitely use them again - it was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and new there stuff. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They know what they were doing and it was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are good at what they do I will alway have them installed my stuffs

    I would recommend this to a friend