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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 901 Showing 18,001-18,020 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy and done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job, were on time, kept me informed on what they were doing and cleaned up when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad was excellent. They mounted my 65" TV. They did a great job! Both service guy's displayed excellent customer service. They were very polite and thorough in explaining what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with ease and connected all cable equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and did a great job mounting our TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount has stood the test of time. It was put in my mom's house and now she has the tv on the wall right in front of her. If the sun is a little too bright we can swivel the tv instead of closing the door or drapes. Well worth the money and no headache of us to mount since BB sent tech to do the hard work for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service, both gentlemen very friendly and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wth a large tv and wall mount it was much easier to have experts do the job,nice and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guy installed the tv exactly where I wanted it and without a mess and they also covered there shoes with covers so they won't mess up your floors. I really appreciated that. The tv was stable and sturdy and they programmed the remote. Very polite and quick. I would use this service again and request the same guys I had originally if I can. I'm a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how helpful and accommodating it is to work with Geek Squad. I have no reservations when it comes to them helping me from technical set ups to simple labor installs! One of the few services I pay for (total tech support) that is totally worth it. Keep up the fantastic work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed all my TV's very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV's and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV. Very professional. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Third time using the service. Fast and perfect each time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job very well done. Very happy with the installtion quick in and out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i provided my own tv mount and they were very quick. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is well worth the money. They are professional in every way. I have used them on multiple occasion. After an installation they called me the next day to check that everything was working as it should. I had a question about something and they even stopped back by the house the next day to help me. Love Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed TV exactly where I wanted it. He was prompt and a good worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing! Took care of the TV very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and mounted my 85" perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Saved me time and money. Would def do it again!

    I would recommend this to a friend