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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad OLED TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier or more impressed with the service level we received from Geek Squad. I highly recommend Amanda and Anthony, they are absolute rock stars! OLED TV looks fantastic on the wall, they were courteous, tidy, and end results could not have turned out better. Not to mention they took time needed to tie our system together and give me instruction on use. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me how to work and what else my like to buy to go with TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COCO REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - very satified!!! You will not be unhappy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad installer was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not having to use the new wall mounting we purchased. The old one did line up correctly. He installed the sound bar. However, we were sold an unusable sound bar that did not work with the TV we bought. He went back to the store with my husband and got the correct one and came back and installed it. He was so nice and very professional. We would hire him again anytime. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing, great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should've had it done sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. it takes 2 people to adjust. but it works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting service! Excellent job, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fantastic! Friendly and knowledgeable. Made sure I was connected to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up perfectly. Got it working and helped with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 85 inch Sony and had installed by Geek Squad and it looks terrific

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, fast, proficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mount installed and was very pleased about how it turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly and well explained use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and they hooked up everything with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup team were 2 very extraordinary men who accomplished a difficult task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job but your prices are too high. Considering I have a membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third install by the G Squad. I give these guys a big 10 each time. Their professionalism is without peer. And they are nice people. Always get the Total Tech coverage. It always pays for itself and more in services and special discounts on purchases. It pays to be a GEEK!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    did good job installing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my television and and sound bar on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No additional cost. Worked as promised no problems . The installers came prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home on time. They were very professional and did the job so quick I was surprised. I was shopping around for a cheaper installation but as they say in life you pay for what you get. I was putting a 82” TV up so I wanted to make sure it was done right. There’s no better company to do it then Best Buy geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and Ken did an EXCELLENT job setting up my mom's new television. So professional and helpful!!!! When they were finished, almost nothing hand changed so that she began using the new television immediately. I will most definitely be requesting them for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They did a great job mounting the TV over my fireplace. Very professional and friendly.

    I would recommend this to a friend