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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs did a great job mounting my Tv. Looks very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a quick job putting up my tv mount and I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    did good job installing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my television and and sound bar on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and work.This is the service that convinced me to be a total tech member geek squad still is the best benefit of total tech membership because of the free tv and sound system installation with quality technicians

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Everything was smooth and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was amazing . Very professional and knowledgeable. Very happy with the well done job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and TJ did a great job mounting and providing with easy to understand use instruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander did a perfect job installing my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander was an excellent installer. He even made some valuable suggestions on placement (height) of the new Samsung TV. His suggestion was right-on and made the finished result look and work amazingly. I rate his overall knowledge, expertise, skill, and satisfaction of customer needs as EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best buy mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting is great. They are nice kind. And they clean up afterwards too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I chose the in home installation. Very knowledgeable and professional and went the extra mile to find a secure wall for the tv to be mounted on. I gave slanted walls in the basement and they did everything to find the best location where I preferred the tv. They explained everything from start to finish .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordinarily I wouldn’t pay the money to have someone mount my tv but I live in a really old building with terrible walls so I decided to fork over the cash to protect the money I spent on the tv. The person from the geek squad was quick and incredibly knowledgeable. So although Best Buy’s price is steep, the service is top notch. Probably even better if you have a lot of items to connect to your tv and aren’t very technically savvy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, did a great job and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician practiced cord management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation expert was on time, professional, and friendly. He explained how everything works, educated my guests while installing and did exactly as i asked making the frame and controller component completely unified as one unit. His cord management practices are better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have had the Geek Squad mount a large tv to a wall. Great Job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of media components professionally installed. The Geek Squad scores a perfect 10.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took excellent care of mounting my new TV and explained all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv. They were very professional and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and we’re nice and pleasant and we’re also courteous. Very happy with this install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.V. Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mounted in a great location and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I bought was having technical problems so with my Total Tech the replaced it, the only thing I was concerned about was the 3rd party company they use. I had just assumed the warranty was a Best Buy one, no isssues but I think the BB guys were more knowledgeable than the 3rd party outfit

    I would recommend this to a friend