Customer Ratings & Reviews

I had the Geek Squad set up my TV as it was a high-priced item that weighed a lot and I wasn't taking any chances with it arriving damaged or damaging it myself. The installers were nice and polite and replaced an existing TV over the fireplace so I thought it wasn't going to be a big job for them. However, they wouldn't run a new upgraded HDMI cable (that I had purchased separately) through the walls saying it was out of scope of the standard installation. More annoying was that when everything was hooked up the audio just wasn't working through my receiver using the ARC outputs. The installers simply attributed the issue to ARC being inconsistent and an unreliable hook-up in general. I disagree with this as ARC has become the primary method of audio hook-ups these days and has better potential than the older optical option. They left with me thinking I might have to resort to the TVs own speakers or some other method but within about 15 minutes I figured out an audio setting on the TV that allowed the ARC to work just fine with my receiver. I feel that the Geek Squad installers should have known about this adjustment (I did share it with them afterward). Also, when signing up for the service, if there is a placement and configuration that you must have, be sure to let them know when ordering so that everything can be set up and priced accordingly before the install date.

The agent mounted my T.V and attached it to all my devices.

Great, seamless installation. Couldn’t ask for more.

Steve was the best! 85" TV Mount on Fireplace. He is amazing. Then had him mount our new 65" and soundbar.

The techs were professional and completed installation, I'm extremely satisfied

The agents mounted everything and got it all running for me. They were great.

Got everything set up and answered all my questions.

The tv mount is the perfect for for the sony tv…..

The guys mounted my tv and made sure jt was working

They did a great job. Installed the tv properly!!!

the two young men were great, they mounted the TV on the wall and hid all the cords

This TV has brought my living room to life and the picture quality is unmatched. I am very happy with this purchase. By far one of the best investments I've made in my new residence.

Work done promptly and cleaned up after. He was very careful to avoid water pipe.

The two guys that installed the television and mounting bracket were top notch.

I am very happy with the work. The TV was perfectly mounted

Geek squad was very friendly, thorough and did a great job cleaning up.

Samsung products are always great! So pleased we chose this television. Great picture.

The techs did a great job setting up the tv and connecting it to our system.

The geek squad did a great job and was in and out and explained details with me after completion to make sure I was comfortable with everything.

The first represetative did not get all the items needed so I found out and a second person got it right