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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, courteous, professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs were knowlegeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs made sure I was satisfied with how HDTV was mounted and how HDTV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 tv’s and connected it to so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was ontime and very helpful. Answered all my questions and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeeee TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and picture is outstanding! We love this TV.... it looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly and courteous and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike has installed and/or serviced a number of items in our home, so he's like an old friend. He was prompt, polite, and professional. The TV installation was trouble-free, He hooked up all of our equipment, and verified that all of them operated correctly, then demonstrated how the setup worked. Excellent service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ended badly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was OK but tech insisted on fiddling with remote and made a mess of settings. I fixed it after I threw him out. Had to make check out to independent contractor, not Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional Work. They knew exactly what they were doing and did a great job. All I did was to hand them the HDMI Cable from the AMP

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician arrived on time, was very knowledgeable of the products mounted and paired.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv. Courteous and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for installation. Was done professionally and no mess left behind,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Partial Completion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a premium tv mounting service, it did not include the behind the sheetrock wiring. Only the tv mount was added to the wall and the tv. An exposed power plug is still visible. The geek squad said there was a horizontal fire break in the external wall and they would not be able to drill through it. It was a disappointment in the desired finished look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great! Installation was quick and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver, Install, and Set Up - Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual agents teamed up and then split up to install and connect both TV's in a most efficient manner. They were available to answer questions and discuss options. They even helped with an unrelated computer problem that I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job mounting my tv, would recommend him for service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected TVs and actually did a wonderful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad wall mount my 75 inch TV and they did a great job. They were on time, TV is perfectly level, all my remotes were programmed and they cleaned up everything before leaving. I recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek from Geek Squad was very polite, adept at his job and extremely helpful.

    I would recommend this to a friend