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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 907 Showing 18,121-18,140 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super clear viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and price, set up installed quick no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV professionally and addressed all of my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veery nice tech. Did a great job mounting the TV and explaining

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up fast & effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing tv mount &tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job fixing my tv situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job replacing old tv and putting in new one.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Save yourself the stress

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are great and very professional. They did neatly and in very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service installers did excellent job and completed in a timely manner,with clean up and very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys that installed my tv were very helpful and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product /service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went without a hitch. Installers were timely, professional and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the best. Picture is clear sound is crisp. What more could I ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install was provided during the sale for the Hisense 100" U76. Highly recommend it, as the TV is a monster, and the GS have the experience and expertise to make it easier on you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and completed on time and thet were friendly and approachable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting tv, happy with service. Would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall. Tech was great. Hung our LG TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Cheaper with total tech it is cheaper and totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was efficiently completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a thorough job of mounting our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with the installation. I’d use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - mounted my 85" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and listened to what I wanted and mounted the television exactly the way we spoke about. Friendly installers who took pride in their work. Even cleaned up afterwards.

    I would recommend this to a friend