Customer Ratings & Reviews

Very polite and knowledgeable. Personable and friendly

The two men were awesome. Connected everything quickly and explained it well.

My appointment time was from 8 a.m. to 12 noon. The technician showed up very close to noon and was here for approximately two hours. I was placing the new TV across the room from where the old TV was situated so I purchased extra coaxial cable for the technician to easily connect to the new location. My issue is that the technician didn't have the equipment to trim the cable to the proper length. So now I have about five extra feet of coax cable coiled up. When I asked about trimming the cable he says he doesn't have the equipment to do that. He said it requires a tool that you spin around the cable to cut it to the proper length and expose the end and an additional tool that you need to punch the connector into the cable. So now... apparently I'll have to now purchase these tools or find someone else to come out and trim this to the proper length. To me, for $200, this should be part of the installation service. Disappointing.

Very fast install and very helpful. They offered options for hiding the cables if I decided to do that later.

I always use geek squad, they come in and do a professional job and very friendly.

Very professional! The Geek Squad installed both TVs quickly!

They gave excellent service. Installed with no issues.

The agent were swift with time and extremely professional.

The Geek Squad guys were very efficient and fast!!!

Geek Squad always delivers quality service and high quality customer service. They take their time, make sure the mounting is where I wanted and made sure the tv was set up and functioning before they left. Highly recommend.

The tv went over nicely but found that the next day the geeks jacked up my wall, love the instal but not the lack of honesty.

They mounted tv on the wall quick and great service. Looks great

Techs did a great job. You would recommend that crew to everyone

Very professional, very helpful I recommend that my friends use the geek squad

my TV stand was install and excellent service, once I got the appointment set up to have the service took a while to get this appointment set up due to something with Best Buy system, lucky I had the good service at the Best buy store with Assistance Manager to assist in making sure this was corrected.

The agent mounted my tv and set up all my devices and hid all of the wires.

Yes, they did all but one going to buy a new 4k disc player. They took down the 65" Sony TV, then put up the new 65" Sony TV. Also were very knowledgeable about what they were doing. Also, they worked well together. I would have them back anytime we have trouble.

The team was quick professional and knowledgable and on time

The service from the Geek Squad was excellent. They mounted my 65" TV. They did a great job! Both service guy's displayed excellent customer service. They were very polite and thorough in explaining what they were doing.

The agents mounted and connected items satisfied . Good job