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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and they were very professional. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation! Very fast and professional crew that was in and out under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove installation at its finest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad team were very knowledgeable and willing to give advice and suggestions on the TV that I had purchased. They wore mask and rubber gloves throughout their time in our house. They did a great job mounting the TV on my wall and programming my TV to a point that I could just sit down and turn in on. That's service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv mount, mounted new TV and made all necessary component connections that I had requested. Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Screen Venture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade our tv from 45" to 65" and have really enjoyed the new tv. The salesperson at the store understood my lack of knowledge about the big screen tv's and gave us very good advice on the different makes. He also told us about the Geek Squad of Best Buy and I'm happy we took his advice and took advantage of it. I would have never gotten the tv hung on the wall and connected on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and work quickly and efficiently. Everything is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance - did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad. They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Stephen did a great job in installing the TV mount. They were very neat, wore masks and shoe covers. They setup the TV, connected a a/v receiver and the cable remote. We have Total Tech, and the installation was included without a charge, with the purchase of the TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after Best buy scheduling and cancelling our in home service, they finally got it right,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and professional service mounting TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and very professional. After he entered our house he opened the TV package carefully and mounted the TV over the mantel exactly where we wanted. Aldo covered and clean area around his work!!! Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed by the pleasant and professional demeanor of my geeks, Matt & Kevin. Who BTW were not geeks at all! LOL. Nice guys, knew their stuff, asked me questions and made me part of the experience of mounting my new 75" TV on the wall. Great job and they represented BBY in a very good light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice person very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job, did exactly what I asked of him and was very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted and connected my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV & sound bar mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job installing tv and sound bar. What more do you want me to say?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed it in just 10 mins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job kudos to geek squad job well done.will recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shane did an excellent job ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane did an excellent job hanging the 55" TV. He was very Personable and Professionally handled the Mouting of the TV in our Common Area Room at our Academy ...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our tv mount was very nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. I probably could have done it but knowing it was done right and if it was dropped was it was covered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    make your life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to help for easy set up on your home wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and secured it even when I had doubts. But overall great service.

    I would recommend this to a friend