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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing product for a wall mount application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted this with ease and the product is awesome for this application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallmounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out was very nice, fun to talk to and took no time to set up. Asked whete I wanted the tv, explained what they were about to do and after installation, explained how my tv was set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lucas was a very competent technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas competently performed installation and made necessary repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and love it in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung Nicely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 55 inch TV hung on the wall with a single stud mount.Awesome job .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Greed Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did all but one going to buy a new 4k disc player. They took down the 65" Sony TV, then put up the new 65" Sony TV. Also were very knowledgeable about what they were doing. Also, they worked well together. I would have them back anytime we have trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did I a great job!! Between our salesman and the Geek Squad we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wall Mounting Rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mountain rack was perfect for my Sony LED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in, installed my tv with the wall mount and they alsp tuned my tv for what was optimal and wouldn't burn my oled screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation of a TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible install of a TV + mount. The wall studs were not evenly placed for centering, so the installers measured prefectly to drill an anchoring "center" hole through the plate. Very patient with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation person. Very courteous,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient. Even showed up early for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and wall mount in best view for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and Ken did an EXCELLENT job setting up my mom's new television. So professional and helpful!!!! When they were finished, almost nothing hand changed so that she began using the new television immediately. I will most definitely be requesting them for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    qeek squad installed all units. ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was installed and tv mounted to wall. looks great but tv having issues and receiver too that was bought at best buy and installed by geek squad. waiting for answers, results or new units... ty

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond expectations to mount TV given issues with wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad was AWFUL and clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad should know about the products they are installing. They were clueless. They installed our TV mount and were supposed to hook up our new Sony Bravia TV. First, they did not know that the TV works with Alexa, and they should have known that. Second, they hooked the TV up wrong. After they left, the TV would not change channels and no longer worked with Alexa. I called the guy back after he left, not even 30 min later. He refused to come back and fix it and do the job right. He REFUSED. Sooooo not right. He said he could come the next day, but not that same day. If he couldnt come back out, he should have found someone that could. The joib was not complete. Awful customer service. Your the Geek Squad. Your supposed to do the job right. You dont mess up someone's TV, and then refuse to come back out and fix it. Luckily, my husband came home and fixed everything. Geek Squad was useless and hooked the TV up wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched how efficient and quickly they unpacked and hung the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knew what they were doing and did it quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and sound bar over fireplace and synced them together. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. 86” tv installation took about 10 min. Easy and smooth. Great job.

    I would recommend this to a friend