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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 909 Showing 18,161-18,180 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an excellent installation of my tv and explained all of its functions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very profesional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done. We are very happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and knowledgeable. Got the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time, friendly staff, proffessional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above. Very pleased all the way around and will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent! The installation team was prompt, knowledgeable, and friendly. They got my new TV up and on the wall in no time and programmed it to work with my cable remote. They walked me through how to change the settings and the different inputs, and cleaned up before leaving. Very happy with Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad was quick n on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected everything good tested it out make sure it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and haul away staff are a joy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad mount and setup my 65in Samsung curved tv and man these guys did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician! Highly recommended but make sure your appointment was scheduled because the app accidentally dropped my first appointment. Besides the app though the actual technician they sent, Alex, was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ezequiel was absolutely incredible in installing my device. Ezequiel was extremely professional and made me feel at ease that this job was done excellently. I really hope Ezquiel will receive some extra compensation/promotion for his incredible work ethic and positive demeanor. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks kept me informed as to when they would arrive. Very courteous and knowledgeable, I enlisted their services to replace a previously-hung inoperable 70-lb dinosaur TV and haul it away. They mounted the new TV, made sure everything was connected properly, cleaned up after themselves, and gave me a tutorial on how everything works. Glad I went with the Geek Squad option!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was good. Timely and knowledgeable. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Safer than doing it myself. Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and cleaned up the trash. Very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED QUICKLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOM WAS A GREAT INSTALLER. HE GOT IT ALL DONE QUICKLY AND WAS A GREAT JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on putting up my tv on the wall mount, its perfect! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actual hardware / mounting is fine but as far as setup of devices firestick soundbar etc had to call them back to house for a follow up visit to fine tune

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting system is ideal for where we placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was performed professionally & in a timely manner.

    I would recommend this to a friend