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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 910 Showing 18,181-18,200 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting was very easy and TV is adjustable for viewing. Also very easy to level TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken from Geek Squad was the best. He was fast and efficient. Set everything up and explained everything he was doing and helped to get the TV set up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the TV mounting. Looks great and the service guy was very cordial

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the quick installment. Very need and cleaned area after cimpletion

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great to have set up - vs. Me doing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and installed properly. Better they install vs. me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed security system and ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was knowledgeable and got everything up and running quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting was perfect above the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional in the setup and answered all question about moving it around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike has installed and/or serviced a number of items in our home, so he's like an old friend. He was prompt, polite, and professional. The TV installation was trouble-free, He hooked up all of our equipment, and verified that all of them operated correctly, then demonstrated how the setup worked. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was mounted and connected beautifully. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad DID install our TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and picture quality are excellent. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my tv to the wall mount very well. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth the money to have the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was quick and efficient in installing the mounting bracket and the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv install. These guys did 2 tv’s quickly snd efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and smooth install! Efficient and friendly techs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team came in and set it up in no time flat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Not backing up the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was fine. What was poor is the surprise in what hidden items that were not included in the installation. Also, there is a problem with the syncing of the sound with the picture, and I have made many requests for help in this matter with no response provided!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were awesome. Connected everything quickly and explained it well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV and set up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job... hooked up my man cave installed tv and hooked up surround sound..

    I would recommend this to a friend