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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and connected it to the sound bar and remote for Comcast. Done very quickly and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket (mounting)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and so comfortable now when I watch tv from my bed cause I can move the mounting however I want

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a fantastic job! Two tv’s mounted and level, looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents easily mounted the tv, connected and set everything up. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and mounted the TV in the requested area perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geek Squad to do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star service with the GEEK squad instaslling my 86 inch TV with the wall mounting. They got right to work, communicated with me throughout the install to make sure they did what I wanted; they even cleaned up when they were finished and took away the boxes and packaging. Could not be more pleased with their work. Totally professional!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected tv and components with a hitch!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad wall mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squads work. They have wall mounted 2 of my TV's so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great jot setting it up and mounting it on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents hung my TV quickly and showed me how I could shift left to right on the mount. I was very pleased with the service provided and only buy electronics and services from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed a television wall-mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was exceptional. He was courteous and very professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New installation of a 65 inch television was done quickly and perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is the perfect for for the sony tv…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by two great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad guys mounted my new 82" QLED tv, connected all components that were there from my old tv, and got everything working perfectly. Josh & Robert did a great job placing the wall mount on the wall, hanging the tv on the mount, and making sure everything worked as before. The really know their stuff and are two great guys. They are an asset to Best Buy. Thanks for a job well done guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Installed the tv properly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV was installed quickly a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected very quickly and with very little disruption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys knew what they were doing and did it quickly, answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and mounted my TV in a very limited space.

    I would recommend this to a friend