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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guys went to my address did a great service job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was on time, knew exactly what she was doing, and had my tv swapped out in no time at all. So glad to have had a knowledgeable member set everything up for me-it saved me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to install my LG TV and set up the indoor antenna did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COCO REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - very satified!!! You will not be unhappy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of TV and cable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super quick. Very neat and clean up after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! The Geek Squad was amazing! So professional and mounted my tv with perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did an excellent installation and was very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Standard Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my TV was very easy to get done and the technician was very friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers that came in and helped put it up were very informative and made the process nice and easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it super simple and affordable super friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were great, very professional and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home on time. They were very professional and did the job so quick I was surprised. I was shopping around for a cheaper installation but as they say in life you pay for what you get. I was putting a 82” TV up so I wanted to make sure it was done right. There’s no better company to do it then Best Buy geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount with No Headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and efficient installation of a new TV - very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was on time, professional, and the workers were extremely friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy is the worst delivery company on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my biggest complaint is that they only brought the TV and they left my sound bar at the store and then they gave me some beer story about the sound bar being on another delivery ticket with another person. I mean this was just a simple LG sound bar it did not need a theater specialist to hook up the audio or anything like that. so I feel like they were giving me a fake story because it was never delivered by anybody that day and now I’m having so much trouble trying to get the sound bar delivered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative who came this time was amazing. Courteous friendly and knowledgeable. He had to fix what was originally assigned to a third party. He was fantastic restored my faith in Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    it was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very proffesional did good job would hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Stephen did a great job in installing the TV mount. They were very neat, wore masks and shoe covers. They setup the TV, connected a a/v receiver and the cable remote. We have Total Tech, and the installation was included without a charge, with the purchase of the TV and mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting service! Excellent job, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up my TV was wonderful. Also they took there time explaining everything to me.

    I would recommend this to a friend