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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 913 Showing 18,241-18,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came promptly, were very knowledgeable and very careful to ensure a clean installation. They went above and beyond the scope of their work and helped us configure our devices, and ensured everything was working properly. They also cleaned up afterward, including using the vacuum to clear up drywall dust!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were just awesome! They spent a lot of time answering so many of your questions. They both went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They were in and out in no time! Great price on the mount, quick set up and thorough explanation of tv. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members arrived on-time with everything needed to mount my new 77 inch LG TV and then ensured the system was functioning correctly. Everything was completed within a 40 minute time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted new tv and haul away old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, friendly, punctual and informative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people, and set up was quick. Only issue: I was told to call with any problems, and there was a sound issue that I called about twice, and ended up fixing myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it was quick and he made sure it all worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the tv and helped set up the box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INDEPENDENT CONTRACTOR INSTALLED THE TV AND DID A VERY GODD JOB. FAST, FRIENDLY AND NEAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ezequiel was absolutely incredible in installing my device. Ezequiel was extremely professional and made me feel at ease that this job was done excellently. I really hope Ezquiel will receive some extra compensation/promotion for his incredible work ethic and positive demeanor. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move to new positions, easy access to connections and great for removal of TV from mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did a good job but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a really good job. They installed 2 TVs for me 75 and 85 '' with wall mounts and a Sonus sound system. They charge for each item they install, and it can really get expensive quickly. I think i paid as much for the installation as I did for the TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support/Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and cleaned up after themselves. They were very knowledgeable on the equipment and viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and it looks beautiful and they were fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mounted and completely wired. Everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my 7 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 7 TV's. He did a great job. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40" TV unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician went above and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and completed the job timely. Had no issues whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done well and complete clean up as if they were never there .

    I would recommend this to a friend