Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 915 Showing 18,281-18,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I had the installation done. The two fellows knew exactly what they were doing and just zipped right through it. They were prepared and didn't make a mess at all. I would have struggled mightily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Brian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Pleasant, professional, and Helpful. Handled debits and credits.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting install by a competent gentleman!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup team were 2 very extraordinary men who accomplished a difficult task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job making sure everything was level with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my 85 inch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 85 inch Sony and had installed by Geek Squad and it looks terrific

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Save time with hook up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and mounting are professionally done. They save so much time over me doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed by the pleasant and professional demeanor of my geeks, Matt & Kevin. Who BTW were not geeks at all! LOL. Nice guys, knew their stuff, asked me questions and made me part of the experience of mounting my new 75" TV on the wall. Great job and they represented BBY in a very good light.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very efficient and fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad's services many times, and they have always been fantastic. Their attitude towards my feedback has also been very positive, and they are able to solve problems promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad OLED TV Wall Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier or more impressed with the service level we received from Geek Squad. I highly recommend Amanda and Anthony, they are absolute rock stars! OLED TV looks fantastic on the wall, they were courteous, tidy, and end results could not have turned out better. Not to mention they took time needed to tie our system together and give me instruction on use. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did and excellent job with the installation of wall mount and placement of tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted hd tv and connected DVD players sound system and cable box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    First time mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and wall mount were done in minutes. He also was able to mount our old TV in my granddaughter room.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very nice and helpful tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service and install.kind and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad representative, very knowledgeable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount my new TV using the prior mount. He was very knowledgeable about how to mount the TV AND how to program it, how it works and how I could use it both through the regular channels and my Roku player. He set up the new TV and its accessories and knew how to do everything quickly and efficiently. Thank you, Geek Squad Rep!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MOUNT NO DEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done and my wall will learn to adore it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed professionally and on schedule.

    I would recommend this to a friend