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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 916 Showing 18,301-18,320 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted the living TV and it was so easy that I had them do other TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service satisfaction not a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had two 56” televisions mounted the second team was very impressive. She was young and enjoyed her job and took pride in doing her. Best performing her job and guaranteeing the customer was completely satisfied. One more observation the finished mounting of TV and Sound bar was picture of perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all my devices.very prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knowledge of our installation of our TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Third time using the service. Fast and perfect each time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and did a great job mounting our TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uber professional. Cleaned up afterwards. On time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting and sound bar was beyond great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentleman showed up at my door and brought my 65”Sony in- totally masked. They were prompt, answered my questions, set up the tv, mounted it on the wall as well as the sound bar. Great experience AND they cleaned up after taking all cardboard dented, left over wires and such. Knowledgeable, courteous and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung and installed my OLED. No wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to install my 65 OLED. Brought a kit and installed the wires in the wall so they don’t show and hung the TV on the wall. Looks great. They un-boxed it and did the whole deal including setting up the sound bar and other systems. Handed us the remote and showed us the key things to know. Very pleased with quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation they did was awesome. They were clean and thorough. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed TV exactly where I wanted it. He was prompt and a good worker.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it perfectly and were clean and pleasant. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Service and installation! Friendly, knowledgeable people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never be without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough how great and professional the Geek Squad is. The two pros who came to our home to install and mount the new 65 inch 4K TV were just a joy to hav3 in our home, they used a mask all the time they were in the house. They made sure everything was working to OUR SATISFACTION. I have used the Squad before and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the agents who mounted our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you always do a good job very happy w the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job of safely mounting and connecting our new Sony 65" Bravia TV. This was complicated by the fact that the TV had to be mounted to a false fireplace covered with rock. They expertly centered and mounted the 65" TV by drilling and anchoring through the mortar between the rocks and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and sound bar. They did not fix surge protector which I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.

    I would recommend this to a friend