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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 917 Showing 18,321-18,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Tech was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job mounting our TV. Thanks and we will use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Kevin are exceptional Geek Squad employees. They worked hard to make me happy and satisfied with the wall mount of my new 49” X950H Sony. And they did. Very pleasant to deal with and extremely knowledgeable. If you are lucky you may get them for your next project.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick efficient and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and sound bar and tied up the wires in a neat appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a 98 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team of installers did an excellent job. The sent the wrong mount so when I received the correct one the installers came back in Finish the job and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected and mounted the tv did a good job clean no mess

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv an got it connected to all the devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly, thorough and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees showed up on time, were courteous, professional and respectful of my home, and completed the requested services quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the tv in, unboxed, mounted and hauled away the debris. Cordial and personable tech. Other than our great tv now on the wall, we never would have known so much went on to do this!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it down. No worries . Had them for install and removal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good but couldn’t hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Couldn’t hide the wires like I was told in the store. The guys that came out were very nice and incredibly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent! The installation team was prompt, knowledgeable, and friendly. They got my new TV up and on the wall in no time and programmed it to work with my cable remote. They walked me through how to change the settings and the different inputs, and cleaned up before leaving. Very happy with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding mounting work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick professional and accurate team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v rack.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. And the services was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this mount and the price was right and install was fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed all equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted everything and got it all running for me. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and provided a great customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad to deliver and install my 85 inch. Sony TV as I didn't want to brake it due to the high price and it was a pure joy to have them there. They got all my stereo components talking and the surround working, this would have been a night mare for me as they did have a little trouble with the stereo talking to the TV but with a optic cable they worked it out. Love there service.

    I would recommend this to a friend