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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek flying square.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create job done by the Greek squad, timely service, and full satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and meticulous. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service above the call of duty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't say enough good things about the two geek squad techs who came out to install this. Not only did a great job getting this up and running, but also helped me out on a TV I had purchased earlier. Definitely went above and beyond. Excellent manners and communication skills along with being very sharp technically

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Team very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and courteous. I would recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was the greatest! Very professional, efficient & explained everything! He even gave us his business card if we have further needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. Enjoy it very much. Watching it right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was on time, knew exactly what she was doing, and had my tv swapped out in no time at all. So glad to have had a knowledgeable member set everything up for me-it saved me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive service, professional work completed and very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv mount was installed quickly and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really professional and mounted my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very competent and extremely patient. The two requests I had were assuring my Wii was working and setting up Airplay. They worked diligently and got the Wii working, but AirPlay was a problem. It turned out that Sony is aware of this problem and is working to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV in Commercial Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Accurate. Properly Plaved. Timely Installment. Looks Perfect. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that Best Buy installed this. I had Angie's List mount a different TV a different time & wasn't totally creeped out with the random guy that showed up. The first Angie's list guy didn't even show up too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were onetime, did a good job and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely on point with there handling of my big screen tv.I hope I win this raffle that Best Buy is offering for a tv installation because I would be confident on the service first hand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Went without a hitch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad come to our house to install out new 77 inch TV on the wall and the 2 guys arrived at the predetermined time, knew exactly what they were doing, were fast, efficient, friendly and professional. I would definitely use this service again@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed my TV on the wall were excellent. They were efficient and provided technical expertise when asked multiple question about setting up the TV. Highly recommended!

    I would recommend this to a friend