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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 919 Showing 18,361-18,380 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were fast, friendly, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette and team (Mario) are the best at mounting! He had mounted one for us before. I thought kind of pricey, but worth it when mounting and after. He is courteous and efficient. I would recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and knowledgeable! Love the Geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best I have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is stable and moves easily for access to the connections in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent person installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was precise in his measuring and quick on the installation. Answered all my questions and cleaned up well. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Very helpful Installed one new TV and 3 existing TV Provided 3 surge protectors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallmounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out was very nice, fun to talk to and took no time to set up. Asked whete I wanted the tv, explained what they were about to do and after installation, explained how my tv was set.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer set up my tv and tv mount and gave me a crash course in how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mission Accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and completed the installation and hook up without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good Tech’s. Knowledgeable, Professional, they were about their Business.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome job great installation on my tv did wonderful job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really full service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment time was from 8 a.m. to 12 noon. The technician showed up very close to noon and was here for approximately two hours. I was placing the new TV across the room from where the old TV was situated so I purchased extra coaxial cable for the technician to easily connect to the new location. My issue is that the technician didn't have the equipment to trim the cable to the proper length. So now I have about five extra feet of coax cable coiled up. When I asked about trimming the cable he says he doesn't have the equipment to do that. He said it requires a tool that you spin around the cable to cut it to the proper length and expose the end and an additional tool that you need to punch the connector into the cable. So now... apparently I'll have to now purchase these tools or find someone else to come out and trim this to the proper length. To me, for $200, this should be part of the installation service. Disappointing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. Our goal is to make your TV set up and mounting as stress-free as possible, so we appreciate you letting us know where we fell short with your install. While we don't have those tools at this time, we'll take this feedback under review for ways we could possibly do better with future installs.

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv was big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv went over nicely but found that the next day the geeks jacked up my wall, love the instal but not the lack of honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service both at the store and with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time with the installers. Easy install! Works great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set up all my devices and hid all of the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfect and looks good!! Perfect TV!! Good service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and quick installation. Would have them install again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You guys are it professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work the price of $200 for a job that I could of done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks mounted my tv, sound bar, and 2 shelf unit. They got me set up with my Apple TV. No complaints.

    I would recommend this to a friend