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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 920 Showing 18,381-18,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worth the money to have the peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and smooth install! Efficient and friendly techs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team came in and set it up in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nicest humans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so kind and respectful. I asked question along the process because like anyone in their right mind, I don't want my TV to fall of in the middle of the night and die. They explained everything. HUGE plus was that they put on protective booties when they walk in the door to keep your home clean, and then they make sure to leave no mess behind. Super happy with the service. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad installers, on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Total Tech Support Team were Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Setup service was promptly completed without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Safer than doing it myself. Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and cleaned up the trash. Very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Checked tv for start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicain was professional and prompt really knew his job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed with no issues. Quality product with a friendly installation team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Went without a hitch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad come to our house to install out new 77 inch TV on the wall and the 2 guys arrived at the predetermined time, knew exactly what they were doing, were fast, efficient, friendly and professional. I would definitely use this service again@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv install. These guys did 2 tv’s quickly snd efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a TV on my wall and this TV mount is one of the greatest inventions ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just purchased. Still learning about phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. I don't like the volume being on the left side. Easy to set up in some respects. Other programs have to learn . Nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came to our house. Awesome installation with great proffesionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Tech Very efficient installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Christian, was very knowledgeable in setting up my TV and answering all my questions on the television and diff. types of setting.(wifi, internet etc.) Excellent Service!!! Thank you MR. Christian

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got very good ppl. They know what they do and very friendly ppl. Thumbs up guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install and training. Picked up their mess and we didn't need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

    I would recommend this to a friend