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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and sound bar. They did a super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team arrived in time. They were professional and courteous. They were experienced installers, and the installation of my new television was quick and efficient. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation of a TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible install of a TV + mount. The wall studs were not evenly placed for centering, so the installers measured prefectly to drill an anchoring "center" hole through the plate. Very patient with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great job with delivery/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. The agent brought in our TV, mounted it, connected it to our internet and Roku device and set up the TV for us. He also hauled away or old TV. This saved us significant time and effort, and we know the setup was done correctly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best customer service I have experienced. As soon as we made online purchase, we got emails and calls leading to the day of the service. Highly professional guys came who were knowledgeable and helpful and courteous. I strongly recommend to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were awesome! They do great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be happy to pay for the service again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was really nice and helpful. He did the work super quick and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up right when they said they would and quickly installed my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional install and set up of our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittain was a greatinstaller and wealth of information. He was willing to make sure that I understood everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew their stuff. Quick, clean and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ended up with a nice install -- just a little slow and clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up the new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who hooked up our new TV were very knowledgeable and helpful. We were not aware we needed some different hookups for the cable, but with their help we did have the ones needed to hook up the VCR/disk player. They were respectful, kind and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Joyful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me set up my tv how I prefer it. This tv mountain is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The team that came out to install were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up after themselves installed the tv mount and we love our new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TVs mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by Best Buy team. Recommends to anyone who needs this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not connect my to to my soundbar I love the to and it’s set ups but still I can’t connect to my tv

    I would recommend this to a friend