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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed and mounted our new TV were outstanding! Extremely friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service - on time and did the job right first time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    COCO REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - very satified!!! You will not be unhappy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job installing my new television on the wall and adjusted all the settings for me. They were very efficient and also very helpful. I couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommeded Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that is comprised of Nathan and Damien are outstanding. These two technicians mounted and programmed my huge Sony Bravia tv perfectly! There was no sign of dust after all of the drilling and cutting. We will request this Geek Squad when we upgrade our sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. 2nd time they mounted a TV for me an didn't disappoint. Quick work and always mount it perfectly and evenly. I will use them to mount all of my TVs in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and knowledgeable.Thay were punctual and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly happy, suits our needs. Installation was hassle free and handled very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung a 77" tv to the wall. They were efficient, professional, knowledgeable and careful. It was clear that they were experienced with the process and provided helpful feedback I.e. mount the soundbar to the tv not the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home on time. They were very professional and did the job so quick I was surprised. I was shopping around for a cheaper installation but as they say in life you pay for what you get. I was putting a 82” TV up so I wanted to make sure it was done right. There’s no better company to do it then Best Buy geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the services I received from the two gentlemen that set-up my TV and soundbar. They were efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad talented guys...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up with 3 guys and mounted 3 new Samsungs and hooked up my router. No more cable!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squash instal my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad = awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    He was punctual and personable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and pleasant. He did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a tv mount that you couldn't get your head behind the tv, this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach from Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Zach. He was so helpful and SO nice! If I need Geek Squad installation help again I will ask for Zach and Zach only! (I had a negative experience prior to that, so Zach is my go to installer)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Helped install my TV’s … Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TVs and connected all my devices.

    I would recommend this to a friend