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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installing 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad reps did an excellent job removing and hauling away my old TV and mounting and connected the new unit. They were efficient and courteous and did a great job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were done well and very professional without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Randy" from the Geek Squad installed a TV wall mount for us and hung an outdoor TV that we purchased somewhere else. He did a FANTASTIK job and was very professional and the communication from him prior to getting here was excellent! I am very happy with Randy from the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Home Service are always great and helpfull installing and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio came out to install this tv for me. Great communication, and responsive and responbile. I would ask for him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. I probably could have done it but knowing it was done right and if it was dropped was it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast and professional! Would call on them again to wall mount assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed tv correctly and have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came on time and done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed with their professionalism and customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was quick and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician called several days before to confirm everything. I was notified via text 1 hour prior to technician's arrival on the day of installation. Two technicians arrived wearing masks for my family's safety. They were done within an hour or so. They cleaned up after completion. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed only to be found later to have a manufacturing defect. The installing agents came back (with appt) a few days later to install the replacement TV and even improved the setup. They also removed the old mounting for an older TV that was a few feet away to make the cleanup easier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything too tv he fixed all the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Went without a hitch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad come to our house to install out new 77 inch TV on the wall and the 2 guys arrived at the predetermined time, knew exactly what they were doing, were fast, efficient, friendly and professional. I would definitely use this service again@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mount with no damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the wall mount with no damage to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and they were very professional. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad mounted my tv fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting and connecting my tv and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed our tv mount was very nice and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians professionally and swiftly mounted my TV and connected my devices. It left me impressed and satisfied. I'd definitely rehire them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice person very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job, did exactly what I asked of him and was very efficient

    I would recommend this to a friend