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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 922 Showing 18,421-18,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced crew. Did very professional job. Answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, fast! Great job on the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My TV Quickly and Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who unpacked and mounted my new TV were terrific. They were professional, friendly, efficient and very patient with helping me set up the TV screen and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a spectacular job and were very courteous and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and explained the operation of the equipment. we are pleased with the service that we received from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job they were in and out within an hour for all 3 TV s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV to the wall and set the TV, sound bar and remotes. They did an awesome job. Even though I was at work at the time, they kept me updated to the needs to complete the task. My husband thoroughly enjoyed the two gentlemen who came to our home. We love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 85" tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was extremely professional, and we are very happy with the job that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with set up and install. Always use Geek Squad for all my installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were very neat and the hidden cords make the living and bedroom areas look so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of installing my new TV and hauling away the old one. Quick service and cleaned up after. They also took the time to set my TV up and go over it's features with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Q7 65 in SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE QUALITY OF PICTURE AND THE TV SCREEN AND THE SOUND EVEN WITHOUT THE SOUNDBAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Unboxed and mounted my 100" Hisense Tv. no mess and took all of the box and cardboard. Would recommend if you are not comfortable hanging a tv. Was up and running in less than an HR.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with no problem and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable, and installed my TV and mount in a careful and timely manner. The were able to answer all questions and were very professional. I would definitely recommend the Geek Squad, especially for something that is of value that you will be using regularly. I am so thankful I did!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed quickly 10 min and very kind would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good quality work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done well, they were quickly and they cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 1st Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was great. They help me save money as I brought the wrong products for I wanted done. Thankful the technicians had items on their truck for my to use and their mounts were even cheaper than my original purchase. The technicians could have just installed what I brought but they went the extra mile so I didn't over pay for products. I'd definitely use geek squad services again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job on the tv install.

    I would recommend this to a friend