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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 922 Showing 18,421-18,440 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad personnel was on time attentive and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and professional. Very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Chion was the best! He’s knowledgeable and very patient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient, knowledgeable and professional. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They installed my tv at my entire satisfaction!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, they where professional and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and work quickly and efficiently. Everything is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendy, professional, knowledgeable, timely and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    review mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to mount the tv. No problem using it and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey and Mike did an awesome job of mounting and setting up my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Greek Squad Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks and performs terrific! Greek Squad did a great set up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation! Very fast and professional crew that was in and out under an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices in no time. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed 5 big screen TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three techs arrived on schedule and on time. They installed 5 TV mounts and hung 5 Big screen TVs. They adjusted each TV and cleaned up in each room prior to departure. They also removed all the empty boxes and packaging. Great guys great service and a very good tip was in order.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are really friendly and get the job done fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service satisfaction not a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had two 56” televisions mounted the second team was very impressive. She was young and enjoyed her job and took pride in doing her. Best performing her job and guaranteeing the customer was completely satisfied. One more observation the finished mounting of TV and Sound bar was picture of perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    qeek squad installed all units. ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was installed and tv mounted to wall. looks great but tv having issues and receiver too that was bought at best buy and installed by geek squad. waiting for answers, results or new units... ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my 100"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and Mounting was Excellent. The Mount was reinforced with some additional hardware that they had brought to ensure that the mount would stay secure....and the placement is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - mounted my 85" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and listened to what I wanted and mounted the television exactly the way we spoke about. Friendly installers who took pride in their work. Even cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Book is a very nice and knowledgeable person. He is always on time, courteous and very polite! He has on a couple of occasions really exceed his knowledge on the product he came to fix and offered additional knowledge on another product! A very good representative for the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of the setup and the helpful advice. Good job!

    I would recommend this to a friend