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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick, fast and above all Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to install the TV knew what they were doing, communicated all that needed to be done, and hung the TV without any problem. Clearly knew their stuff

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Understood my needs and met them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and did an awesome job. My TV looks great on my wall. My only comment is why did Best Buy only send one person to mount a TV. What would have happened if I was a senior citizen or could not assist the installer in lifting the TV onto the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service satisfaction not a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had two 56” televisions mounted the second team was very impressive. She was young and enjoyed her job and took pride in doing her. Best performing her job and guaranteeing the customer was completely satisfied. One more observation the finished mounting of TV and Sound bar was picture of perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and really works great. Would highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install the TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out and hung the TV quickly and with ease. Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad showed up earlier than expected, which is good. They quickly unmounted the old TV, unboxed the new one and mounted it. It all took less than half an hour. They carted off the old TV, too. The guys gave me time to reorganize the cabling for our audio system and streaming devices, once the TV was down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was first grade - from the setup of the TV mount, the TV installation and the clean up thereafter, The team had all the needed tools and materials with them to ensure the TV mount I ordered was securely installed to ensure the 55" TV I had ordered could be securely hung up. I would hire this team again every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up and connected to all devices and satisfactory fashion. Finally, thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, professional and knowledgable! They helped me answer many other questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Curteous and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were in and out quickly and very nice people. They were also early!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job and were office...in a.d out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional mounting service by 3rd party. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad's services many times, and they have always been fantastic. Their attitude towards my feedback has also been very positive, and they are able to solve problems promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job of guiding me to optimize for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professional and patient. Very thorough and had the proper tools for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient service from professionals who know exactly what they’re doing

    I would recommend this to a friend