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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was professionally installed, checked for performance and completed in less than an hour.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth price, if you can physically do it yourself don't pay the price cause when they say set-up all the do is activate your accounts they don't actually 6set it up to YOUR specifications! Or spend the time showing you how to use it, maybe i just got the wrong person maybe another installer would, but I wouldn't spend that kinda money if I didn't have to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service a lot of knowledge and friendly persons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and efficiently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was done in an quick and efficient manner. Agents were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - great job with delivery/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. The agent brought in our TV, mounted it, connected it to our internet and Roku device and set up the TV for us. He also hauled away or old TV. This saved us significant time and effort, and we know the setup was done correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a larger TV that was too big for my new apartment. It works well and connects easily with my Smart Home setup. The sound is not as good as I’d like but I’m going to add sound bars to get a sound that I like better. I recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation in stone wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed in a stone wall. They were about to install it perfectly!! The crew was very knowledgeable about the installation and got it done even with the difficulty of installing in an uneven stone wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers very helpful and knowledgeable. I had purchased two mounts online, when they showed up they informed me they don’t work well with metal studs but had two options in the car, both actually cheaper then the ones I bought. So they installed the right product at lesser price. Also had an issue with tv when they mounted it, they took it back exchanged it for me then brought the new one back and mounted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv install was top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the team who mounted my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional. They mounted and programmed my TV. It saved me the stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very competent and extremely patient. The two requests I had were assuring my Wii was working and setting up Airplay. They worked diligently and got the Wii working, but AirPlay was a problem. It turned out that Sony is aware of this problem and is working to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to mount my tv on my wall and the work completed exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time, installed with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were professional and installed and cleaned up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected it to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. Geek squad does a great quick job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for television mounting anywhere inside house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were prompt, professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek vs Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Geek Squad has always been fantastic. It’s when they send a sub- contractor I begin to worry

    I would recommend this to a friend