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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a larger TV that was too big for my new apartment. It works well and connects easily with my Smart Home setup. The sound is not as good as I’d like but I’m going to add sound bars to get a sound that I like better. I recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentleman did a great thorough job were on time with no mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    it was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very proffesional did good job would hire them again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knew exactly what they were doing, great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should've had it done sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. it takes 2 people to adjust. but it works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Partial Completion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was a premium tv mounting service, it did not include the behind the sheetrock wiring. Only the tv mount was added to the wall and the tv. An exposed power plug is still visible. The geek squad said there was a horizontal fire break in the external wall and they would not be able to drill through it. It was a disappointment in the desired finished look.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv. Courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melinda Berry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Smart TV and mount that the Geek Squad set up for me. They were very professional and friendly and fast. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed me how to work and what else my like to buy to go with TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, quality work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our lobby TV was on-time, called ahead to let us know they were enroute. There was a slight change to the install that they had to work around and rather than telling us we had to reschedule they took the extra time that day. The team was professional, cleaned up after their work and made sure everything was working as we needed before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall perfectly and I really like their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks kept me informed as to when they would arrive. Very courteous and knowledgeable, I enlisted their services to replace a previously-hung inoperable 70-lb dinosaur TV and haul it away. They mounted the new TV, made sure everything was connected properly, cleaned up after themselves, and gave me a tutorial on how everything works. Glad I went with the Geek Squad option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV instillation Team- GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I have ever had with any retail unit providing services at our home. Geek Squad was on time and mounted a 75 inch $6k tv. They adjusted the universal remote and made everything worked perfectly. They took their time and did it right. I recommend Geeks for anyone who needs installation related to audio or video!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Perfect setup Highly recommend you consider them for your installation… Oh and the TV is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Randy" from the Geek Squad installed a TV wall mount for us and hung an outdoor TV that we purchased somewhere else. He did a FANTASTIK job and was very professional and the communication from him prior to getting here was excellent! I am very happy with Randy from the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an excellent installation of my tv and explained all of its functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed professionally with a completely finished job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They cared about their work and made everything look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad attendnace were very professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend