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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very nice and helpful tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of TV and cable setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super quick. Very neat and clean up after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional Install of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived aright on time, was very professional and personable. You could tell this wasn’t his “first rodeo” installing a tv mount. He works quickly and efficiently and was done in under an hour. The mount functions exactly as intended,and am extremely happy with my new tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation Guys were wonderful. Everything works well. I am trying to get used to on some TV shows that the dialogue and their lips moving do not match up. Hopefully, someone can tell me what to do to correct this. Otherwise, very happy with the purchase, my salesman, and the Team who installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV and set up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job... hooked up my man cave installed tv and hooked up surround sound..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome! They were polite and professional, from arrival thru to completion. They were very focused on ensuring the installation met my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my tv to the wall mount very well. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted and connected my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to our house were awesome, very professional, friendly, fast, efficient and had displayed amazing customer service. Please recognize them as they are great representatives of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    First time mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and wall mount were done in minutes. He also was able to mount our old TV in my granddaughter room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my tv! It is clear, vibrant, and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up perfectly. Got it working and helped with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mission Accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and completed the installation and hook up without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad performed timely installation with quality service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the sound bar and tv quickly with adequate knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was on time, professional, and the workers were extremely friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, timely and courteous. Helped out during home remodel.

    I would recommend this to a friend