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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted bracket and hung TV quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very professional. He knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did a great job! Would highly use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandkids playroom. Very sleek looking. Easy to operate looks good on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional. Everything works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The instalation guys were great fast professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instalation guys were great. They were communicative with the delivery time updates, clean, quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents hung my TV quickly and showed me how I could shift left to right on the mount. I was very pleased with the service provided and only buy electronics and services from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang two tvs in my parents new home. In short, they did a fantastic job. They were very professional. They worked quick and clean. They did a top notch job hanging the tvs, hiding the hdmi cords, connecting the devices and programming the the remotes. They made sure everything worked before they left and answered all my questions. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up the new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who hooked up our new TV were very knowledgeable and helpful. We were not aware we needed some different hookups for the cable, but with their help we did have the ones needed to hook up the VCR/disk player. They were respectful, kind and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Job Mike and Jon. Very professional gentlemen. I appreciate it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. installed 77" tv. showed me where it would be on the wall before installing so we could make adjustments if we wanted. They were neat, clean and very professional. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members arrived on-time with everything needed to mount my new 77 inch LG TV and then ensured the system was functioning correctly. Everything was completed within a 40 minute time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung a 77" tv to the wall. They were efficient, professional, knowledgeable and careful. It was clear that they were experienced with the process and provided helpful feedback I.e. mount the soundbar to the tv not the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time, answered all my questions & were very professional & helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a couple TVs installed via best buy. I literally bought another TV because they are getting rid of free install benefit for total member package. The geek squad guys do a good job. Wait for them, don't use third party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the difficulty of hooking up a bose surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, my installation wasn't routine as i had a surround sound bose which wasn't compatible with 4k -hdmi. After several appointments the geek squad was able to diagnose the problem and I ordered a converter, The tech came shortly after it arrived and got the tv working perfectly. I'm a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied, I recommend. The technician was profesional.

    I would recommend this to a friend