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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Wallmounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came out was very nice, fun to talk to and took no time to set up. Asked whete I wanted the tv, explained what they were about to do and after installation, explained how my tv was set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The power of Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient and helpful. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two TV's installed at our church and the Geek Squad id an EXCELLENT JOB!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job getting all my cables behind the wall &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents insralled in-wall kit and connected my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There installing was perfect and the guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instead my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, I'm recommend for sure. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional and cleaned up after themselves. They did an excellent job mounting my 55 inch flat screen TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continue the excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional Geek Squad service employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We thought we could do it ourselves (ha!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I thought we could replace our TV that is mounted over the fireplace by ourselves. NOT! The old TV was way too heavy and the new TV was way to expensive for us to drop one or the other or get hurt in the process. So thankful for the professional installers from Geek Squad. Courteous. Professional. Meticulous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up stand & Mounted TV satisfactorily. Seems secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mounting service was very good. Courteous staff who knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment and someone came out and mounted my tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Instilled quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy rep sid a good job mounted it and hooked to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been efficient and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Service by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of the TV and did the installation in a very professi9nal manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very nice n respectful, they wore mask and gloves the whole time n carefully explained what they were doing and how to operate the smart TV since it’s my first one. They help set it up to my cable and WiFi they saved me a lot of time. Well worth the money to know my tv is safely secure to the wall and property set up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everette and team (Mario) are the best at mounting! He had mounted one for us before. I thought kind of pricey, but worth it when mounting and after. He is courteous and efficient. I would recommend him!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good flexible scheduling. On time, experienced, knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and fast wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were very polite, professional, and knowledgeable. They did a seamless and fast job installing our very large 70" tv. They talked me through the best location to mount the tv. They cleaned up after themselves and showed me how to find various settings and apps on the tv before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Professional & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung a 77" tv to the wall. They were efficient, professional, knowledgeable and careful. It was clear that they were experienced with the process and provided helpful feedback I.e. mount the soundbar to the tv not the wall.

    I would recommend this to a friend