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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 927 Showing 18,521-18,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best customer service I have experienced. As soon as we made online purchase, we got emails and calls leading to the day of the service. Highly professional guys came who were knowledgeable and helpful and courteous. I strongly recommend to use this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego and Matt were knowledgeable and professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Best Buy comes with total tech membership for one year. We bought several items that all were delivered and set up without a glitch for the annual membership fee. A very good investment if you plan on multiple purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed the TV and Sounds Bar Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great. They called ahead and came exactly on time. Very professional and cleaned up prior to leaving. Also personable and helpful with the setup. I had a slight issue and the same tech came back and solved it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad ended up with a nice install -- just a little slow and clumsy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were punctual, arrived exactly as promised and did good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad serviced my washer and dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent serviced my washer and dryer connections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it looks great. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product and services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying and saves space, professional looking and I'll do this again for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever get the regular wall mount this is the best thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected properly. All programming was done super fast as the tech had great knowledge of all equipment. Very much worth the money as large tvs need more than one person to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best group to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and his partner who set up my T.V. and sound system were the best in the business. They made sure I was informed and that I told them exactly what I wanted. The T.V. and system was put in place exactly how I wanted it. They were professional, tidy, and did a great job at setting everything up. Thank you to both of you as you both did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and ensured I understood how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its has a very sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing the tv was very professional and nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    baldman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys mount TV using previous wall mount. No problems. Setup all devices , working fine. Good Job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise, professional installation. Hand vac to clean up any sawdust. Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the existing wall mounted Tv and quickly installed the new one. Everything is working great and we appreciated that the took the time to show us all the features of the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service on my two installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge and Connor were excellent, great teamwork, fast installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Best Buy. Worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I went with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. they were quick & clean. totally happy with their work

    I would recommend this to a friend