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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 927 Showing 18,521-18,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the service. The Geek Squad did a very professional and speedy job. The tech showed up promptly when he called. Left no mess when he was done and walked me through the whole process what he was doing and what I preferred for set up. If you are not good at measuring or lining up things evenly or correctly I recommend letting the Geek Squad do it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed the TV and Sounds Bar Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great. They called ahead and came exactly on time. Very professional and cleaned up prior to leaving. Also personable and helpful with the setup. I had a slight issue and the same tech came back and solved it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mounting service! Best buy Geek squad even took the time to reorganize my HDMI cables when one of them was too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very polite, professional and knowledgeable techs, did great work and we are happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They worked in a neat and fast manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right and they explained how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken from Geek Squad was the best. He was fast and efficient. Set everything up and explained everything he was doing and helped to get the TV set up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and mounted tv correctly no problems....wore masks and booties

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great & easy to install with my TV. Looks like I got the good product from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs showed up on time and did great quality work in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technitions go above and beyond to help out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the work were beyond helpful and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, friendly and COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job and was in and out and explained details with me after completion to make sure I was comfortable with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great installation job and were in and out of my place in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my new replacement TV in a timely manner and ensured that all appropriate devices were connected. They were efficient and treated me as if I was their own mother which was appreciated beyond measure. Instructional information was provided in a simplified manner with clarity of understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation in stone wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed in a stone wall. They were about to install it perfectly!! The crew was very knowledgeable about the installation and got it done even with the difficulty of installing in an uneven stone wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a couple TVs installed via best buy. I literally bought another TV because they are getting rid of free install benefit for total member package. The geek squad guys do a good job. Wait for them, don't use third party

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did it again. Another fantastic job by the geeks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were very helpful and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big colorful and so awesome really enjoy the quality of the pic

    I would recommend this to a friend