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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV mount on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount went well once they finally showed up. The first appointment got cancelled with notice and the second appointment they showed up late.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    woman of the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. thank you installed my TV quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job happy with the install guys where great and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above the beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. Adjusted the old mount for my new TV so it fit perfectly into the space. Also took extra time to make sure all of my speakers were working. Can not thank Geek Squad enough for the wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service above the call of duty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't say enough good things about the two geek squad techs who came out to install this. Not only did a great job getting this up and running, but also helped me out on a TV I had purchased earlier. Definitely went above and beyond. Excellent manners and communication skills along with being very sharp technically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat installed very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected it very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and well worth it for peice of mind when handling a large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed and the TV connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected a center speaker to my Bose System and hung my TV! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by crew-on time and safely hung. A-OK

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv mount was installed quickly and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian provided an excellent service installing a TV in my business!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star Highly recommended Will continue to use for future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was smooth he was very through and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great crew and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted TV easily and ensured all wires were tied up neatly. No headaches!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tight work. Left every thing nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were both very knowledgeable and courteous. In addition to a smooth install, removing the packing material, they let me know the capabilities of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always very professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad did an amazing job! This was the second TV I had Geek Squad mount in my home. The insight they offered during the installation was very beneficial. I know a lot of people who successfully mount TVs themselves. But if you are like me and just want the peace of mind that comes with the pros getting the job done, Geek Squad is the way to go!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large TV installation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I think the installer did a great job. My installation was simple; only requiring installation of the mounting bracket and television. My issue is the 12-hour service window and me having to assist the tech. I initially planned to mount it myself but decided to have it professionally installed since it would be a 2-person job. 1st- I scheduled the service online, selected the 85" and larger option and was given a 7am - 7pm service window, which I find ridiculous. 2nd- Tech arrived around 4:15 alone for what should have been a 2-person job. This required my assistance to lift the television in place. I did not pay to assist an installer but if I had not been here to assist, I question how it would have happened.

    No, I would not recommend this to a friend