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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, very knowledgeable. Did not leave until everything was completed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had is the installation contractor you used ( not Geek squad) wouldn't tale our old TV in spite of the fact we are Total Tech customers unless we paid $25. Please send him out again to pick it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Best Buy comes with total tech membership for one year. We bought several items that all were delivered and set up without a glitch for the annual membership fee. A very good investment if you plan on multiple purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing the device and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes great job on hooking up tv and firestick Would recommend my installer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job and done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my T V above our fireplace and did great job and did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand-out Service from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new wall T.V. was great. Calm and professional, they handled every request. There were a few glitches -- mostly from my not understanding the process. However, everything was done smoothly and to my complete satisfaction. My new T.V. is great -- makes viewing easier and the room looks less cluttered. I would definitely recommend the installation crew to anyone who needs help.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad,quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV , hooked up my TV and all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on point!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this TV. Crisp, clear, and brilliant color!! The Geek Squad did were on point. They put everything together. I didn't lift a finger. They're the bets!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service is Superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came recently to my house for installing TV and They did their job right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation technician was great. He was knowledgeable and so friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Tv installed quickly they were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good service. A little pricey depending on what is be hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great setting up and mounting and completed job well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed this with no problems in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above the beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. Adjusted the old mount for my new TV so it fit perfectly into the space. Also took extra time to make sure all of my speakers were working. Can not thank Geek Squad enough for the wonderful service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They stayed until it was just right. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install RV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and only took about 1 hour to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv and connected cable etc. were polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and it took less than 20n minutes.

    I would recommend this to a friend