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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 929 Showing 18,561-18,580 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and meticulous. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came on time, overcame a few obstacles and did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and did an awesome job. My TV looks great on my wall. My only comment is why did Best Buy only send one person to mount a TV. What would have happened if I was a senior citizen or could not assist the installer in lifting the TV onto the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Very nice guy, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Picture is super clear and real! My kids love to watch movies now!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Did a great job. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous service. Made quick work mounting the TV to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. Enjoy it very much. Watching it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Instilled quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy rep sid a good job mounted it and hooked to internet

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our associate helped us quickly with what we asked for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were onetime, did a good job and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back an relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed was to have the 65 inch HD TV that is on my wall mount replaced with my new 65 inch 4K TV. I also needed the previous TV placed on its stand for placement someplace else. Add in a few accessories and this was a task that called for more than one person. Enter the Geek Agents and it was just a case of answering some questions and then relaxing as the job was done to perfection in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent and very efficient. They were very respectful of our home during the installation. I would use them again .

    I would recommend this to a friend