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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 929 Showing 18,561-18,580 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always use geek squad for my TV needs. Quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grey service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier than trying to set up ourselves. They set it up quickly and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to install and mount my video equipment nice and clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice bracket, it has flexibility and is ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were outstanding. They knew what they were doing and helped me with other ideas for my 2nd room. They redeemed Best Buy’s terrible customer service experience when setting up my services. 3 calls, over 2 hours per call. Hard to overcome the language barrier over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivered and installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no way to haul the tv so I had it delivered and installed. The service technicians were very professional, friendly and understood exactly what I wanted to accomplish. Delivered, installed and set up the tv in a very professional and timely manner and removed the box and all packing. Glad I had them do it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was quick and easy. I would definitely recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect kit for tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great, easy to use and no problems with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install my TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were all professional and nice they install and explained

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and they cleaned the area after they were done, looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed this knew what they were doing and they were fast!! Thank you for the perfect install!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actual hardware / mounting is fine but as far as setup of devices firestick soundbar etc had to call them back to house for a follow up visit to fine tune

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already rated their service before,(right away), and we keep getting this email from yall to review their service! Nevertheless, their service was great, and they were thorough and helpful and polite. They could not have done anything better!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hanging my 65 inch tv, very nice guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have the TV installed. Everything was done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So thankful for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got everything hooked up and working so quickly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and on time. Very friendly and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv, hooked up new. Good job. All worked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo put up my TV bracket and TV Which was carefully put up .

    I would recommend this to a friend