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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Great size. Clear picture. Great volume

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work..installation and update done very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell was fanatic service man, he kept me inform of all the things he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job installing my new television on the wall and adjusted all the settings for me. They were very efficient and also very helpful. I couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were professional, careful with my home & its furnishings. I recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television mount on the market I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very hard to get my TV mounted right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and got a good deal on Black Friday. Looking forward to many years of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job hanging and setting up our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous and friendly. Work was completed quickly and effectively.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Zach from Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Zach. He was so helpful and SO nice! If I need Geek Squad installation help again I will ask for Zach and Zach only! (I had a negative experience prior to that, so Zach is my go to installer)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad will install my tv quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents will mount and setup the tv and streaming for two apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Team very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and courteous. I would recommend them to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was quick and polite. had us hooked up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional install and set up of our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install the TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out and hung the TV quickly and with ease. Haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Setting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered and programmed our new TV were courteous and did their job professionally. Will use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the tv in, unboxed, mounted and hauled away the debris. Cordial and personable tech. Other than our great tv now on the wall, we never would have known so much went on to do this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young man who went beyond just setting up our new tv. He arranged all our apps in an easy to use order and installed our DVD player which we did not buy from Best Buy!

    I would recommend this to a friend