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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Speedy efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and definitely knew what they were doing. All we had to do was show where wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad installer was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up not having to use the new wall mounting we purchased. The old one did line up correctly. He installed the sound bar. However, we were sold an unusable sound bar that did not work with the TV we bought. He went back to the store with my husband and got the correct one and came back and installed it. He was so nice and very professional. We would hire him again anytime. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and did an awesome job. My TV looks great on my wall. My only comment is why did Best Buy only send one person to mount a TV. What would have happened if I was a senior citizen or could not assist the installer in lifting the TV onto the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were efficient and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the two Geek Squad guys come and install the tv was a gun time. They made sure I was good with the tv placement and they set up my devices. They were also efficient and careful with the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was quick and polite. had us hooked up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed tv correctly and have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation exceeded my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted and installed my tv in a timely and efficient manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    casita

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. Efficient, knowledgeable, and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came on time and done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs were knowlegeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs made sure I was satisfied with how HDTV was mounted and how HDTV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65” Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job caring and involved installation with great detail , cleanliness and precision . Thrilled with the job .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek from Geek Squad was very polite, adept at his job and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assistant me for all are needs.Answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful guys who knew their stuff! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. SUPERB job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel was prompt, knowledgeable , and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup was Good, but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but I wish the installer had spent just a bit more time on the setup. He zipped through them so fast, I could not see what settings he 'assumed' I wanted. I went in and changed a few after he left. Wish he'd have asked me instead of setting them to 'average user' settings.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardworking people. Installed the TV right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional as they mounted my tv on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything too tv he fixed all the wires

    I would recommend this to a friend