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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent work by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting my tv and connecting to all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable, and installed my TV and mount in a careful and timely manner. The were able to answer all questions and were very professional. I would definitely recommend the Geek Squad, especially for something that is of value that you will be using regularly. I am so thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I gotta as looking for. Great picture for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Tech Very efficient installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Christian, was very knowledgeable in setting up my TV and answering all my questions on the television and diff. types of setting.(wifi, internet etc.) Excellent Service!!! Thank you MR. Christian

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and value. Better price than the home automation folks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting and installing my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free No worries installation. They warranty ther product and work for nitiey days

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo put up my TV bracket and TV Which was carefully put up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount our TVs. Great client service. Had to ask them to come back several times because either our mount doesn't fit or delivery issue, but they were very accommodating. Provided extra service by fixing our remote control. They were also observant of social distancing so very appreciate of them. Great to have them helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had is the installation contractor you used ( not Geek squad) wouldn't tale our old TV in spite of the fact we are Total Tech customers unless we paid $25. Please send him out again to pick it up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional job. I am so lucky to have used them to hang my 75in tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job. The were very attentive to what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt & quality service and install. Care taken with product & home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional at what they do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers are very friendly and clean up well without leaving a mess.

    I would recommend this to a friend