Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Outstanding service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician arrived on time, was very knowledgeable of the products mounted and paired.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Smart TV replacement for same model TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great smart tv. Hope this one does not go belly up after a few years like my last one. It last about 4 years and developed a white circle on the middle of the screen. Had to get a new TV.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Incredible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad members were excellent. Captain Miguel was awesome and fast. We could not have been more pleased and happier we went with Best Buy and the Geek Squad
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not really full service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My appointment time was from 8 a.m. to 12 noon. The technician showed up very close to noon and was here for approximately two hours. I was placing the new TV across the room from where the old TV was situated so I purchased extra coaxial cable for the technician to easily connect to the new location. My issue is that the technician didn't have the equipment to trim the cable to the proper length. So now I have about five extra feet of coax cable coiled up. When I asked about trimming the cable he says he doesn't have the equipment to do that. He said it requires a tool that you spin around the cable to cut it to the proper length and expose the end and an additional tool that you need to punch the connector into the cable. So now... apparently I'll have to now purchase these tools or find someone else to come out and trim this to the proper length. To me, for $200, this should be part of the installation service. Disappointing.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. Our goal is to make your TV set up and mounting as stress-free as possible, so we appreciate you letting us know where we fell short with your install. While we don't have those tools at this time, we'll take this feedback under review for ways we could possibly do better with future installs.
Rated 5 out of 5 stars
the difficulty of hooking up a bose surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately, my installation wasn't routine as i had a surround sound bose which wasn't compatible with 4k -hdmi. After several appointments the geek squad was able to diagnose the problem and I ordered a converter, The tech came shortly after it arrived and got the tv working perfectly. I'm a happy camper.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great. I would use them again. Thanks Geek Squad.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
geek squad was professional and did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a great job. will certainly recommend geek squad.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
TV was installed quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv and set up all my devices and hid all of the wires.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer set up my tv and tv mount and gave me a crash course in how to use it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed wall mount with no damage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed the wall mount with no damage to the wall.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience - very friendly and did a wonderful job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected all my TVs successfully.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed it in just 10 mins
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job kudos to geek squad job well done.will recommend to my friends
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
TV/Display Setup & Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV and Mount and scheduled the service. They were on time and did a great job installing the unit. This is the third one we have had done. I will use them again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and the sound bar and everything works great
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 4 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ricardo put up my TV bracket and TV Which was carefully put up .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Team are Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those guys were very knowledgeable and Quick! I thought I would need an Antenna Boost but the Technician showed me my antenna came with a Boost. He also Explain where to connect my Sound Bar
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Gets It Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job but 2 guys who knew what they were doing. They were professional and personable to answer any questions we had. Well worth the added cost to get things where we visioned them to be upon completion.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesomeeee TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color and picture is outstanding! We love this TV.... it looks great above the fireplace!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
TV mount and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was on time, very professional and worked quickly. Up and running in no time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend