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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 934 Showing 18,661-18,680 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed quickly 10 min and very kind would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and mounted tv correctly no problems....wore masks and booties

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and ensured that he was installing mount to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re very helpful using my old tv bracket and especially connecting everything and integrating with remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with the install. Fast and efficient. And no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Tuning My Bdrm TV Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Agent was timely, efficient & knowledgeable in mounting & tuning my new Samsung 43" on the bedroom wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and sound bar. They did a super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad showed up earlier than expected, which is good. They quickly unmounted the old TV, unboxed the new one and mounted it. It all took less than half an hour. They carted off the old TV, too. The guys gave me time to reorganize the cabling for our audio system and streaming devices, once the TV was down.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple TV's and audio set up and mounted. They did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job and were office...in a.d out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't thank the Geek Squad enough for perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great t.v. install from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and the other person from Geek Squad came in mounted and installed the T.V. in no time. They were on time and courteous. I will always go this route when purchasing my next T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job getting all my cables behind the wall &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents insralled in-wall kit and connected my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv seamlessly and were accommodating to answering any questions I had. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to our house were awesome, very professional, friendly, fast, efficient and had displayed amazing customer service. Please recognize them as they are great representatives of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the tv in about an hour. They were on time and very nice.

    I would recommend this to a friend