Customer Ratings & Reviews

I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

The young man that installed our tv mount was very nice and very professional.

The tech installers mounted our tv and connected all the cords through rhe back. This was our 2nd tv we had mounted. Also had our Soundbar mounted to the bottom of the tv. Looks so much better then having everything on our dresser.

The installers were efficient, knowledgeable and professional. Great service!

Excellent job and very professional. Everything works fine.

The squad was friendly and clean. They mounted the TV beautifully and then helped connecting all of the other media . Everything is perfect

Great professional service. Geek squad does a great quick job.

The 2 agents were knowledgable about the setup and did a great job.

The geek squad service has been very good and friendly.

Arrived on time, courteous, clean and efficient job. Was very happy with my installation.

The agent serviced my washer and dryer connections.

Installer did a great job, did exactly what I asked of him and was very efficient

Installer did a great job. Would definitely recommend them.

Professional know what they were doing took their time to explain things High recommend the team

Tv mounted and techs were professional. Would recommend.

Let’s start off by them not having the mount when they came. That was Best Buy’s agents fault. The two guys looked like they wanted to leave before they got there, eyes were red. Second round of installers johnathan and Keith were amazing, yet the product was defective. Round 3, I get one guy that first came out not two people for an 85 inch tv wall mount. Tell me how that adds up. It was a nightmare, I spent so much money with Best Buy and I just wanted my tv mounted. I spent maybe 5 hours contacting Best Buy. Rescheduling,rescheduling, they would cancel every other time. Was a disaster. Also a couple days after the install the tv went on sale and I asked for a price match, they told me no because it was purchased in September. Even though it was installed right before.

Incredible service, you know when they are coming so you can plan your day around them, they are careful and thoughtful about the placement of your TV and bend over backwards to accomodate you to the best of their ability, fantastic crew!

The team putting up my TV mounts did an excellent job. I would recommend them to anyone.

Very professional prompt and polite!the geek squad is A1

Very friendly professional service. Would use again.