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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new mount I'd purchased and mounted the tv on the wall, just as I had requested. Steve then took the time and showed me how to use the remote. He was very patient as I asked quite a few questions, and instructed me how to use the tv remote I really don't know what I'd do without the assistance of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS WERE VERY PROFESSIONAL AND I HIGHLY RECOMMEND THE USE OF THIS SERVICE

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the level of professionalism and the precise installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction with the geek squad. Knowledgeable, courteous, explained operation of tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job installing my new television on the wall and adjusted all the settings for me. They were very efficient and also very helpful. I couldn't have asked for a better installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow great job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and did a fabulous job! They were nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    800 miles away and worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv for my father in-law as Christmas present. I live in WI he in AZ. The team as Best Buy in WI processed the having the install dine in AZ. I went smooth as I could have asked for. Great communication, on time, in and out in 30 mins. Father in-law said they were like a machine.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and looks perfect. Highly recommended BEST BUY for installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were terrific and professional. Happy w the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job with the mounting of my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Wanted to sell me a different tv mount when my current mount was superior. Cost of new mount was very high

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked it right up and it’s perfect for my 75”

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional. No problems encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach from Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Zach. He was so helpful and SO nice! If I need Geek Squad installation help again I will ask for Zach and Zach only! (I had a negative experience prior to that, so Zach is my go to installer)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently remounted our tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST OF THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job of reinstalling a 55" Samsung Flat screen TV. Took him less than 30 minutes to complete the job but then he spent 20 minutes with me explaining the features of the TV and how use the remote correctly. Top notch service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all devices and apps

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny the agents were nice and fast and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, friendly and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a tv and connected devices successfully. .

    I would recommend this to a friend