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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There installing was perfect and the guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing in wall power kits, mounting my tvs, and connecting them to all devices. They anticipated items that might be needed and had them on the truck just in case. I purchased the wrong HDMI cables and needed an additional in wall power kit. Lucky for me they had these items on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Best Buy do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Careful and considerate. Everything works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and set up quickly with allowing time for questions!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Moody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable pleasant and caring thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with set up and install. Always use Geek Squad for all my installs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Surround Sound hooked up quickly and explained in an easy manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great & easy to install with my TV. Looks like I got the good product from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my TV on my Lanai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent, very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional mounting service by 3rd party. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently remounted our tv on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was courteous and timely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient at mounting tv and setup of all components.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fitz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly and without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices and explained all the functions of my tv. They were neat and tidy in their work and very pleasant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was nice and got the job done but I was always afraid he was going to step on my TV which was laying flat on the floor. He did not find out what I needed I had to ask for it to be plugged in and connected to antenna with how much I paid for mounting a TV that would’ve been nice. I’ve had other guys after done with the TV asked me if I needed to have anything done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses agents was very professional and knowledgeable. Outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment and someone came out and mounted my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and through in their setup.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Professional installation with good values

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the professionalism and workmanship. If you cannot do it yourself, you could relied on them to get the job done!

    I would recommend this to a friend