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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 937 Showing 18,721-18,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for quick efficient install of my TV. Grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my new replacement TV in a timely manner and ensured that all appropriate devices were connected. They were efficient and treated me as if I was their own mother which was appreciated beyond measure. Instructional information was provided in a simplified manner with clarity of understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job! Very professional, nice and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Let a Geek Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing these guys work just shows me how wise it was to have my TV mounted by dudes who’ve done it a thousand times. They were so precise with their measurements, knew which elements in the room to take into consideration and even set up my remotes. Total pros. Plus they were great about doing their work socially distanced and masked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very nice n respectful, they wore mask and gloves the whole time n carefully explained what they were doing and how to operate the smart TV since it’s my first one. They help set it up to my cable and WiFi they saved me a lot of time. Well worth the money to know my tv is safely secure to the wall and property set up. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Very good service attitude. Very careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Q7 65 in SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE QUALITY OF PICTURE AND THE TV SCREEN AND THE SOUND EVEN WITHOUT THE SOUNDBAR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and really works great. Would highly recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivered and installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no way to haul the tv so I had it delivered and installed. The service technicians were very professional, friendly and understood exactly what I wanted to accomplish. Delivered, installed and set up the tv in a very professional and timely manner and removed the box and all packing. Glad I had them do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, friendly and COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest, Professional Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jovan mounted a Samsung Picture Frame TV. He was very particular about the installation and Throughly cleaned up everything before he left! He was honest, capable and polite. A pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They worked in a neat and fast manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right and they explained how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 1st Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was great. They help me save money as I brought the wrong products for I wanted done. Thankful the technicians had items on their truck for my to use and their mounts were even cheaper than my original purchase. The technicians could have just installed what I brought but they went the extra mile so I didn't over pay for products. I'd definitely use geek squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. After the installation and set up of my new TV. They cleaned the area very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive like everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, quick and EXPENSIVE. AMERICA, land of the free

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv showed me how to set up tv with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend