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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wall mounting Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in wall mounting the TV and adjusting soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad, answered all questions and were quick and efficient .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. Enjoy it very much. Watching it right now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were onetime, did a good job and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best group to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and his partner who set up my T.V. and sound system were the best in the business. They made sure I was informed and that I told them exactly what I wanted. The T.V. and system was put in place exactly how I wanted it. They were professional, tidy, and did a great job at setting everything up. Thank you to both of you as you both did an amazing job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth price, if you can physically do it yourself don't pay the price cause when they say set-up all the do is activate your accounts they don't actually 6set it up to YOUR specifications! Or spend the time showing you how to use it, maybe i just got the wrong person maybe another installer would, but I wouldn't spend that kinda money if I didn't have to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers very helpful and knowledgeable. I had purchased two mounts online, when they showed up they informed me they don’t work well with metal studs but had two options in the car, both actually cheaper then the ones I bought. So they installed the right product at lesser price. Also had an issue with tv when they mounted it, they took it back exchanged it for me then brought the new one back and mounted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in timely manner and did great job mpunting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, reliable and they did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies I forgot the names of my service techs but they did an amazing job. Total pros, efficient and respectful of my space and time. Money well spent with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my T.V. with no problems. They were very knowledgeable about the way to mount. My husband was not available when they came, but had his own ideas of how it should've been mounted. He then called Geek Squad back and asked if the installers could come back and they did. Mounted the T.v. with no problems and to my husbands specifications. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done this on my own!! These guys were awesome!! They had my 75” tv installed quickly and explained everything I needed to know. I will be using them again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was A+ installing our TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Walter, was extremely professional. He completed the job in an hour and the workmanship was excellent. He made sure he answered our questions before he left, and hauled off the packaging and old mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable, and installed my TV and mount in a careful and timely manner. The were able to answer all questions and were very professional. I would definitely recommend the Geek Squad, especially for something that is of value that you will be using regularly. I am so thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we on time, efficient and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, Timely and Considerate. Really like the membership Perks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to mount my tv on my wall and the work completed exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang two tvs in my parents new home. In short, they did a fantastic job. They were very professional. They worked quick and clean. They did a top notch job hanging the tvs, hiding the hdmi cords, connecting the devices and programming the the remotes. They made sure everything worked before they left and answered all my questions. I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did a great job hanging my tv and explaining everything. They were professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it looks great. Very happy with my purchase!

    I would recommend this to a friend