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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 940 Showing 18,781-18,800 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Service by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of the TV and did the installation in a very professi9nal manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo did a great job setting up and mounting the TV and soundbar. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficiently for hanging a 85 inch tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work. Met schedule. No surprises. Flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just have say our salesman was absolutely amazing!!!! he went over and above to help with products purchased and had a positive attitude the whole time. as a business owner this is someone i would put in mangmment. best experience ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job in a short time. I would recommend the BB Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the service. The Geek Squad did a very professional and speedy job. The tech showed up promptly when he called. Left no mess when he was done and walked me through the whole process what he was doing and what I preferred for set up. If you are not good at measuring or lining up things evenly or correctly I recommend letting the Geek Squad do it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed this with no problems in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup was Good, but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but I wish the installer had spent just a bit more time on the setup. He zipped through them so fast, I could not see what settings he 'assumed' I wanted. I went in and changed a few after he left. Wish he'd have asked me instead of setting them to 'average user' settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing the device and were very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nicely done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great with the TV mounted to the wall. It’s exactly as I wanted it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the professionalism and how prompt the delivery too place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD Installed my TV Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SQUAD team is great who came to setup my tv. Took time to measure and install the big 85" TV nicely and neatly. Will seek there service in the future. Good to have professional service for $$$ TVs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and neat with the work of wrangling a 75" TV out of its box and set up for viewing. I was glad that I didn't pass on having them go through the initial setup: I have Generation 1 Sonos products and they won't work with the TV/remote unless Bluetooth is turned off on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV 65”.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with numerous features. Good picture too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. Cleaned up. Very happy....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great setting up and mounting and completed job well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technitions go above and beyond to help out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the work were beyond helpful and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation in I’m very satisfied

    I would recommend this to a friend