Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 940 Showing 18,781-18,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad was professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Geek Squad! Communicated well before arriving and professional and finished the job in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered service online. Had to contact customer service because the system placed a maintenance program on my order. Charges were to be reversed, have not ! Service was charged to another credit card. Online orders are clumsy and force the maintenance program. I have disputed the initial online charge and I would appreciate your response to resolve the overcharge. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent+++++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable geek squad. I felt like I was in good hands. +++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything we needed and gave us some great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the tv in, unboxed, mounted and hauled away the debris. Cordial and personable tech. Other than our great tv now on the wall, we never would have known so much went on to do this!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, professional and on time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Expert Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and courteous. Cleaned up and took trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs do great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installers mounted our tv and connected all the cords through rhe back. This was our 2nd tv we had mounted. Also had our Soundbar mounted to the bottom of the tv. Looks so much better then having everything on our dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just have say our salesman was absolutely amazing!!!! he went over and above to help with products purchased and had a positive attitude the whole time. as a business owner this is someone i would put in mangmment. best experience ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY PHYSICAL SILVER NOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND WORTH EVERY DOLLAR. Easy install

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee were awesome while installing the tv and all the equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed all my TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and connected me to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for the professional installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure whether it would be worth the money, but when you are spending a lot for a really good TV, it's best to let them install (then if it gets broken or damaged - it's on them and I haven't wasted a lot of money). I've had three 55" (or bigger) TV's installed this way and it helps me sleep better at night. It's convenient and I've always had courteous on-time delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They work effectively and great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applied and installed in a way where you wont worry due to great job ethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to our house were awesome, very professional, friendly, fast, efficient and had displayed amazing customer service. Please recognize them as they are great representatives of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got the job with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy did the set up of TV Mount and it was top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing two TV mounts in my new house and it works fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy came in and did a great job, very clean, he was on time and did a great job,

    I would recommend this to a friend