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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted perfectly. Very happy wit the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music Room install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and was in and out, placing the tv exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great . 2 Guys came up and installation were professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really professional and mounted my TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time, answered all my questions & were very professional & helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV/Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good choice. The sound bar was a different story. It was not hookup correctly therefore all my sound is coming from the TV. I’ve had to order another sound bar after I had another Geek squad member take a look at it. Now waiting for that to arrive so I’m able to truly enjoy the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77 S90D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional. Highly rate the Geek Squad guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise, professional installation. Hand vac to clean up any sawdust. Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    round 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he could not connect all devices because we did not have the correct cable box from from our cable supplier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good teamwork.......................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was nice and got the job done but I was always afraid he was going to step on my TV which was laying flat on the floor. He did not find out what I needed I had to ask for it to be plugged in and connected to antenna with how much I paid for mounting a TV that would’ve been nice. I’ve had other guys after done with the TV asked me if I needed to have anything done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television mount on the market I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job with my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with my installation did clean nice neat job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very hard to get my TV mounted right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fastest and neatest service I've ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell squad was amazing friendly quick and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were outstanding. They knew what they were doing and helped me with other ideas for my 2nd room. They redeemed Best Buy’s terrible customer service experience when setting up my services. 3 calls, over 2 hours per call. Hard to overcome the language barrier over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend