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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup tvs with other companies and I will never do so again! Best Buy’s people are so skilled and qualified. Only took them 30 minutes and they made sure my husband and I were okay with the location. Incredible to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive service, professional work completed and very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent work by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting my tv and connecting to all devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two visits to get everything up and running. Very satisfied now that the tv has been mounted and connected to cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PatR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite, helpful and did a great job mounting w tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Very nice guy, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Picture is super clear and real! My kids love to watch movies now!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the installation in I’m very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a warranty return and paid for the new tv to be mounted. The first time they came, they didn't have the replacement tv because they thought they were coming to service the old one. We had to get a new appointment which took a little longer. Once they had that straightened out, the installation went very well. It was quick and a very good and thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job handling the tv. Courteous, nice, extremely careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Time Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad did an outstanding job of mounting our new OLED TV and making sure all devices ROKU, DVD/BluRay player and Sonos sound system were connected and working as designed. Absolutely perfect from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spirit of Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gav and Chris are both experts in their field of work. They made recommendations and I trusted their advice. I absolutely love the set up!!! Thanks for your expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was first grade - from the setup of the TV mount, the TV installation and the clean up thereafter, The team had all the needed tools and materials with them to ensure the TV mount I ordered was securely installed to ensure the 55" TV I had ordered could be securely hung up. I would hire this team again every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great crew and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted TV easily and ensured all wires were tied up neatly. No headaches!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to install the tv and programmed ir. Explained how To use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good on the wall hoping this Samsung lasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hung correctly and efficiently. Unfortunately that my second TV in 3-4 months as the first new one only last a month and had line through the TV so needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend