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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were both very knowledgeable and courteous. In addition to a smooth install, removing the packing material, they let me know the capabilities of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mountinf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were very professional and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good TV. . picture is clear and nice view. i recommend tonithers. price was very good

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service!!! Quick and easy. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their work is so good... perfectly mount my tv that what I needed ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael provided me with a fantastic services, recommendations, and Friendly's service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Quick, attentive, and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers that came in and helped put it up were very informative and made the process nice and easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They are professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were doing a great job,very tidy and organized.I only gave 4 cuz I was not able to avail the free month geek tv channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job ,try them they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members mounted my Big TV on wall with movable arm perfectly. They know their trade well by showing and adjusting various positions and angles for comfortable viewing. Also explained the operation in easy steps. And cleaned up after the installation left the home in condition as it was when they came in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The service are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to set up my TV, they were great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Jason did a great job mounting two TV’s in my new home. They were on time, professional, and friendly. Joshua made a point to tell describe all my options and explained everything I needed to know about the mount and TV access. He called the next day to make sure I was pleased with product. I would definitely use this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    top notch hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional knowledgeable team courteous on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, peace of mind, professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The guys did an excellent job. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and informative. Will use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are Superheros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that mounted my TV were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 75" Samsung TV and the Geek Squad set-up everything! It was a huge help!

    I would recommend this to a friend