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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 942 Showing 18,821-18,840 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was quick and easy. I would definitely recommend the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great installation job and were in and out of my place in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Job. Took old TV back with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV on existing brackets. Great job. Removed old useless TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were kind & efficient. They even drilled a hole in the wall to run the cord through after we requested this. They cleaned up their mess & were out the door in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickest Service to Mount a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Also very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount on schedule with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome! They were polite and professional, from arrival thru to completion. They were very focused on ensuring the installation met my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time service & delivery & installation!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early arrival & excellent installation 7 answer additional questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG CX 65.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my LG CX 65 recently (TV and mount also purchased from Best Buy), and the installation could not have gone any more smoother. I got lucky with Marty (and I believe Mike), who were both excellent, extremely professional, and followed Covid-19 protocols. 5 stars to the team, and definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Crew was attentive and focused on detail. Great jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job very thorough and they cleaned after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets It Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job but 2 guys who knew what they were doing. They were professional and personable to answer any questions we had. Well worth the added cost to get things where we visioned them to be upon completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand-out Service from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new wall T.V. was great. Calm and professional, they handled every request. There were a few glitches -- mostly from my not understanding the process. However, everything was done smoothly and to my complete satisfaction. My new T.V. is great -- makes viewing easier and the room looks less cluttered. I would definitely recommend the installation crew to anyone who needs help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel who came to my home, to install my 65” TV, were very professional. I would highly recommend them. Mario & Zach were fantastic at their job. I think they should get a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv extremely fast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came quick mounted it perfectly and was super nice to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done well and the right way with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, professional, and personable. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, fast, friendly, professional. Very happy with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it looks good on my wall. Easy to use

    I would recommend this to a friend