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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 943 Showing 18,841-18,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I gotta as looking for. Great picture for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the expertise of the agents who set up our Sony Bravia 65" TV. They performed a great job installing the TV, the in-wall Legrand cable concealment unit, the TV wall mount as well as the Sony soundbar mounted to the set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came on time, overcame a few obstacles and did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and nice. Did the installation very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad will install my tv quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents will mount and setup the tv and streaming for two apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS team was on time and did a very nice job of ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its components. They were very informative about how to operate my device. They took their time and made sure everything was installed and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV and connected the TV with wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people and they had my TV mounted in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting and installing my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job both guys we truly thank them both. They were very respectful an ran through the tv devices with my husband love it, love it an I will recommend Best Buy to anyone you get your money worth an some thanks from the HINTON’S

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Understood my needs and met them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous service. Made quick work mounting the TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount our TVs. Great client service. Had to ask them to come back several times because either our mount doesn't fit or delivery issue, but they were very accommodating. Provided extra service by fixing our remote control. They were also observant of social distancing so very appreciate of them. Great to have them helped us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew their stuff. Quick, clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Tomlinson did a great job from being on time to doing an excellent job of making the changes in relocating my mounting bracket as needed he also reccomened I contact spectrum to replace my equipment with updated receiver and modem to improve quality of my TVgeek squad did a

    I would recommend this to a friend