Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Independent person installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was precise in his measuring and quick on the installation. Answered all my questions and cleaned up well. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional and courtesy. was able to answer all question and demonstrated all usages of the TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job both guys we truly thank them both. They were very respectful an ran through the tv devices with my husband love it, love it an I will recommend Best Buy to anyone you get your money worth an some thanks from the HINTON’S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew arrived early. It was quick and went very well. Helped me set up Samsung account. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time and very courteous. He knew what to do and was very efficient. He also programed my remote and explained the functions of the new TV. I am very pleased with the TV and service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Good Services!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team did a very good job to install my TV on the wall. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team came and set up with great care, and in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and Proper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done neatly. Friendly staff was enjoyable to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price in the market great quality best customer service so glad I bought it from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    65" Visio TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasmine and the gentleman with her were very curtious and efficient in the mounting my Visio flat screen TV, and other devices (blue ray player, VHS player and sound bar). They also tested that all devises worked and answered my questions. Very happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a good job installing my TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job mounting my TV and showing me how to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job installing the wall mount and tv! I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and secure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted fast and secure. Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were kind & efficient. They even drilled a hole in the wall to run the cord through after we requested this. They cleaned up their mess & were out the door in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy! Worth every penny! Very professional set up! Thank you Amanda!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guts did a great job. Ĥĥĥhhhhhĥhhhĥĥhhhhhhhhĥhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and very efficient connect everything in very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup tvs with other companies and I will never do so again! Best Buy’s people are so skilled and qualified. Only took them 30 minutes and they made sure my husband and I were okay with the location. Incredible to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job with 2 large TV mounts and Sonos

    I would recommend this to a friend