Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed quickly 10 min and very kind would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Team very professional and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and courteous. I would recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Efficient and respectful in every way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount agent took great care of us and answered all of our questions. The process was fast. Also I appreciate they wear plastic bags for shoes upon entering my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a spectacular job and were very courteous and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We thought we could do it ourselves (ha!)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I thought we could replace our TV that is mounted over the fireplace by ourselves. NOT! The old TV was way too heavy and the new TV was way to expensive for us to drop one or the other or get hurt in the process. So thankful for the professional installers from Geek Squad. Courteous. Professional. Meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and cleanliness.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady techs did an excellent job of installing our tv and they were very helpful with questions and with providing information to use our products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician outstanding.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who mounted my new television was the best of any of the Best Buy Geek Squad who has done work in my house. Very efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great and technician showed up on time as promised. Installation went great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell was fanatic service man, he kept me inform of all the things he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the response time, courtesy and most of all by the finished product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and came up with a creative solution to how to store the original TV (I rent and the owners wanted to keep the TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected it quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my Tv and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great & easy to install with my TV. Looks like I got the good product from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional at what they do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers are very friendly and clean up well without leaving a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They set up and mounted the TV wuth exceptional care and took the time to show the functions and care of the LG TV...Thanks. Awesome job Geek Squad...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt & quality service and install. Care taken with product & home.

    I would recommend this to a friend