Customer Ratings & Reviews

Professional knowledgeable pleasant and caring thanks

I had no way to haul the tv so I had it delivered and installed. The service technicians were very professional, friendly and understood exactly what I wanted to accomplish. Delivered, installed and set up the tv in a very professional and timely manner and removed the box and all packing. Glad I had them do it.

The installers got finger prints all over the new screen (and didn't clean them off), TV was left a little lopsided and cords not securely tucked up in the back. They also had little interest in showing me how to navigate the TV remote and the soundbar remote. Also, in the past, I haven't been left with the enormous boxes to deal with. Would I use them again? Probably out of convenience but not because it was outstanding.

Everything went smoothly and I’ve had no issues. My daughter is very happy.

I can't thank the Geek Squad enough for perfect installation.

Set up stand & Mounted TV satisfactorily. Seems secure.

The two gentlemen that delivered and programmed our new TV were courteous and did their job professionally. Will use Geek Squad again.

The installation was fast and furious and the geeks seemed in too much of a hurry to adequately answer our questions and test the equipment for quality of output. The sound bar was found afterwards to create echos and not be fully synchronized with the TV and thus required a second trip for its removal. The original hookup required a 16 foot HDML cable for hookup and the Geek only had a 24 foot cable onboard and thus its installation not only cost me extra money but left me with a pile of extra cable to add to the mess alongside my printer stand! To top it off we called three times after the install to ask questions and get things straight and received 0 responses, requiring us to go to the store and demand satisfaction.

The Geek Squad agents installed my new replacement TV in a timely manner and ensured that all appropriate devices were connected. They were efficient and treated me as if I was their own mother which was appreciated beyond measure. Instructional information was provided in a simplified manner with clarity of understanding.

The technicians did an excellent job installing in wall power kits, mounting my tvs, and connecting them to all devices. They anticipated items that might be needed and had them on the truck just in case. I purchased the wrong HDMI cables and needed an additional in wall power kit. Lucky for me they had these items on the truck.

The tech was excellent, very knowledgeable and helpful

Superb technician, was extremely patient and kind.

Great professional job. I am so lucky to have used them to hang my 75in tv.

The Geek Squad did an awesome job. The were very attentive to what I needed

The agents did a great job mounting my TV and setting up the sound system. They also removed the old TV and left the area in great shape.

Mounted the television, answered my questions. Very polite and efficient

I love this TV Clarity sound and all and the amazing team that installed this on my wall to perfection

The agents installed it quickly and without any problem

Setting up to have my tv mounted was an easy process. They did a great job.

There installing was perfect and the guys were professional