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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 947 Showing 18,921-18,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and with an issue above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and neat with the work of wrangling a 75" TV out of its box and set up for viewing. I was glad that I didn't pass on having them go through the initial setup: I have Generation 1 Sonos products and they won't work with the TV/remote unless Bluetooth is turned off on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was very good at installing the bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount work out just fine for the size of tv we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for quick efficient install of my TV. Grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and sound bar. They did a super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job friendly and professional. Explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Let a Geek Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing these guys work just shows me how wise it was to have my TV mounted by dudes who’ve done it a thousand times. They were so precise with their measurements, knew which elements in the room to take into consideration and even set up my remotes. Total pros. Plus they were great about doing their work socially distanced and masked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and seamless. The guys were in and out in an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "TV WALL MOUNTING"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very pleasant and professional. They answered many questions and concerns about install. I will definitely be getting more work done by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and ensured that he was installing mount to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free No worries installation. They warranty ther product and work for nitiey days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very quick and knowledgeable about installation-very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple TV's and audio set up and mounted. They did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were very helpful and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job! Very professional, nice and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryne was good however the salesperson did not educate me on the tv so they installed for no reason

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and everything worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv, installed the new one, and insured that everything was working correctly. They took the time and loaded or checked all apps, etc. with me to ensure they were all working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment and someone came out and mounted my tv

    I would recommend this to a friend