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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 947 Showing 18,921-18,940 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and mounted the TV quickly and cleanly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which was mounted professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our Covered Patio and had the Geek Squad crew deliver and install the TV. I could not be more pleased with the service we received. The installers were very professional and knowledgeable about the install and the TV. They put it all together in good time without rushing, everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guy was awesome. He knew what he was doing & was efficient while being friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed for a family member with a disability. The tech was courteous and careful and took care of several issues that had been bothersome with the old TV. It was mounted above a computer table and all of the equipment for voice control was installed so that the final work could be done easily. I highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. It was quick and everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made mounting the new office TV at the right height and location easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, great installation. Really seems to know what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech went above his expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up person was so helpful and friendly. Very patient with me as I am not a tech person at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it (eventually)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial crew did not do the install and had a raft of excuses why they couldn’t mount onto metal studs. But second crew was great. Very professional. It was done right with no mess or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete and correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek squad team showed up as scheduled, notifying me when they were actually on their way. They performed the mechanical, electrical sound connections properly and set up my Harmony device to control most functions. They removed my previous SONY and boxed it up for me to give to grandson on his pending visit and put it into garage for me. Nice fellows. No stress for my and mine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 of our TVs quick and fast. Looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Greek squad installers were great an very professional at doing there job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Didn't have to worry about a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My tv was installed quickly and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 3 of my TVs exactly the way I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. The two gentlemen knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ was fantastic! The service was quick and great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first thing that was installed when the Geek Squad arrived...they mounted the television once the mount was on the wall and then proceeded to install the rest of the equipment. They managed all the cables and left the space looking 100% better than when they arrived!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to mount and install a 70" television on my wall. They were courteous, on time and took their time to make sure everything worked correctly. They weren't gone 5 minutes before I couldn't remember something they had told me. So I called one of the guy's cell and he talked me through it and stayed on the line to make sure it worked. Great service!

    I would recommend this to a friend