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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install RV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and only took about 1 hour to complete.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny I paid for this. Very professional on time. Very near and clean

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Very good service attitude. Very careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a present. Installation was on time and smooth and easy according to person who received gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronald

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my new tv were very professional and knowledgeable. They were very polite and made sure all my questions were answered,in fact they had more things to share with me than I new were available

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV mounted quickly, but not much setup assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv well, but didn't really provide any "user" setup assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting our tv hung right where we wanted it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV in Commercial Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Accurate. Properly Plaved. Timely Installment. Looks Perfect. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, friendly and COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service, worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up earlier then expected and hung my tv perfectly and proceed led to make sure the surround sound and xbox were bothel synced up and working properly, very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good quality work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done well, they were quickly and they cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with the install. Fast and efficient. And no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Joyful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me set up my tv how I prefer it. This tv mountain is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very nice n respectful, they wore mask and gloves the whole time n carefully explained what they were doing and how to operate the smart TV since it’s my first one. They help set it up to my cable and WiFi they saved me a lot of time. Well worth the money to know my tv is safely secure to the wall and property set up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 10/10 set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, professional, and clean install. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    800 miles away and worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv for my father in-law as Christmas present. I live in WI he in AZ. The team as Best Buy in WI processed the having the install dine in AZ. I went smooth as I could have asked for. Great communication, on time, in and out in 30 mins. Father in-law said they were like a machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV to the wall and set the TV, sound bar and remotes. They did an awesome job. Even though I was at work at the time, they kept me updated to the needs to complete the task. My husband thoroughly enjoyed the two gentlemen who came to our home. We love the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was the Geek Squad who installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV we’re great, and I cannot remember their names but they were awesome friendly warm and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did it again. Another fantastic job by the geeks.

    I would recommend this to a friend