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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 949 Showing 18,961-18,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great technician. He took my old 50" tv down from the tv mount on the wall with care and replaced it with the new TV that I purchased at Best Buy. The technician was professional, friendly, and helpful in guiding me through the TV setup and functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job of installing and explaining the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy setup team was thorough and friendly

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very efficient and friendly.I thought the price was too high because he only needed to hang the TV on an existing,mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One expert was able to install with new brackets. Only issue was Xfinity which the installer fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my tv and cone Ext all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, knew exactly how & why to get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that wall mount. It was the one that was compatible with my walls. My walls are very thin. I like that you can pull the tv in and out and move the move slightly sideways from left to right vice versa. Geek squad installed it and my tv in about 40 mins. Amazing work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv to the wall & i've never been happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek SQ installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works as it should. Installation was great. TV looks good and technician was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. They adjusted things multiple times without attitude or expressing frustrations. They provided appropriate suggestions to maximize what I wanted. The only downside with the program is the time frame provided. Its helpful to know the day in advance a narrower timeframe but they were very good with calling the morning of and just before coming. I have no regrets and would use them again especially since I have full tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job on installing tv & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were on time & mounted my tv just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiently installed and work area cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would recommend this group to anyone and everyone needing a television and soundbar installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great, fast job?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and on time. The install and mount of my TV was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, professional and on time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV and Mount and scheduled the service. They were on time and did a great job installing the unit. This is the third one we have had done. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted our large screen tv and signed us up for a membership

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY PHYSICAL SILVER NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND WORTH EVERY DOLLAR. Easy install

    No, I would not recommend this to a friend