Customer Ratings & Reviews

The two men were very knowledgeable and friendly, making the procedure enjoyable.

These guys were truly amazing. Worked together to get everything properly installed.

The GEEK squad did an outstanding job of mounting our new OLED TV and making sure all devices ROKU, DVD/BluRay player and Sonos sound system were connected and working as designed. Absolutely perfect from start to finish.

The service was excellent we appreciated how they wore there shoe covers when entering our home they had great customer service! 5stars did complete set up couldn’t be happier Thank you !!

The team did an EXCELLENT job. Very professional and cleaned-up everything.

Geek Squad personnel who came to my home, to install my 65” TV, were very professional. I would highly recommend them. Mario & Zach were fantastic at their job. I think they should get a raise.

I don’t understand a lot of technical stuff. I did my best to order and pay for a wall of t and installation. The kind man came out and mounted the TV. But I wanted the cords, wired, cables to be hidden in the wall He said I didn’t ask fir that. I may have not. He asked if I was a geek squad member. I didn’t know. Turns out I am. I paid the membership. What was frustrating was he wouldn’t or couldn’t look me up in the data base. He refused to put the cables in the wall. He was there to only mount the TV. That’s it. Ok but what poor professionalism. Best Buy needs to fix the glitch If a customer like me didn’t order exactly to the nut and bolt your Geek squad should have everything needed on the truck. I asked. The kind man said he doesn’t carry extra parts. I would have gladly paid for the extra service. Best Buy lost out. How many other customers have lost out of what they needed. Geek squad needs to be more customer friendly Huge loss

Although staffing issues caused only 1 technician to come to my house, we were able to remove the old, VERY HEAVY plasma tv and install the new UHD LED TV. Thank you Marcus for setting everything up including our new Sonos sound bar and the WiFi internet connection to the new tv. Everything works great and is very user friendly.

I’m very happy with the installation the television is and good place

The mounting by the Geek Squad was a smooth process.

The two gentlemen that did the installation were polite and helpful and quick.

Agents were thorough and professional. Would highly recommend.

Our agent, Walter, was extremely professional. He completed the job in an hour and the workmanship was excellent. He made sure he answered our questions before he left, and hauled off the packaging and old mount.

Guys did a great job setting up our TV - were able to use existing wall mount

Overall everything went well but they could have done better in finding the stud on the first time.

The 2 gentlemen did a great job mounting and hooking up the TV.

Excellent Geek Squad service. Saved me time and money. Would def do it again!

they did a great service and very fast job. love the geek squad

The installers did an awesome job!! Would highly recommend to friends!

This works great- solved my problem for a TV installation