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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 950 Showing 18,981-19,000 of 38,692 reviews
  • Rated 5 out of 5 stars

    Greek squad did excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done promptly and cleaned up after. He was very careful to avoid water pipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a phenomenal job hooking up this new tv for my dad & I. They were clean, courteous & didn’t take long to complete the job. I’m always pleased when the geek squad does anything they are asked to. This is definitely a service for people who need a little extra help with guaranteed satisfaction with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my wall mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, on time, professional describes how the Geek Squad came in removed the faulty TV from the wall and replaced it with a new one. I’ve said this before and will say it again, this is exactly why everyone should purchase electronics from Best Buy. I know I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we ordered installation from the Geek Squad. These guys were awesome! They even brought a vacuum to collect the dust while drilling the wall. Highly professional and knowledgeable. They even helped with some related issues that was not part of their job but they gladly helped us out

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was prompt professional in setup and demonstrated all features

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job. Very nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV mount and installed the tv as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It was done very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Excellent job mounting and connecting TV. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV/Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good choice. The sound bar was a different story. It was not hookup correctly therefore all my sound is coming from the TV. I’ve had to order another sound bar after I had another Geek squad member take a look at it. Now waiting for that to arrive so I’m able to truly enjoy the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was quick and efficient in installing the mounting bracket and the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job mounting my 76" tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and George did an AWESOME job at mounting my 75" TV. In fact, I messed up on communicating where I wanted the positioning of my TV and they even came back to redo the whole thing. They were super fast and also really friendly and great to talk to! Couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does exactly as advertised. Only disappointment was no 4K programing from my cable provider. HD is still outstanding. Thankfully I had apple TV so that Im able to watch 4K content without having to upgrade my cable porviders equipment. The Geek squad was outstanding in getting everything hooked up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well on wall. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and quick the techs were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff worked very fast and get the job done quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff on time. Got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work done by the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad folks were very efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker came in, covered his shoes, went to work placing TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech guys were knowledgeable and can prepared with new wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was amazing. Brilliant, efficient, neat and educational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, installed my 65" TV and wall mount. They also connected the satellite box, DVD player, and a vintage CD player. After they hauled away my old "the" TV, they instructed me on how all the new equipment worked, they made sure the area was well cleaned. I highly recommend using the GEEK SQUAD.

    I would recommend this to a friend