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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed all 3 TV's perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He also cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The squad end it is superb job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gig squad melon my 85 inch Sony TV and cleaned up all the mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melinda Berry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Smart TV and mount that the Geek Squad set up for me. They were very professional and friendly and fast. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Best Buy Total Tech membership is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, quick and efficient mounting of my 77 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, but I need them back again as I have an update & sound bar doesn't come on until we go to help

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was installed by the Geek Squad, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    3rd party installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about having 3 party come out to install my TV but the person that came out did great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good. had the tv mounted and running in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job ,try them they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members mounted my Big TV on wall with movable arm perfectly. They know their trade well by showing and adjusting various positions and angles for comfortable viewing. Also explained the operation in easy steps. And cleaned up after the installation left the home in condition as it was when they came in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep did an excellent job explaining that it was faster and less expensive to connect power for the Firestick to an open USB port on the side of the TV (versus dismounting and remounting the TV to access an outlet a hard to reach outlet). Very friendly and fair minded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent mounting service. Very easy and simply. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, peace of mind, professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service!!! Quick and easy. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a quick and efficient job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV and showing me how things work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything we needed and gave us some great advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mountinf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squard came on time and was in and out in 40 mins

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fits great looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was good,ezy to used. makes the room look better

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad who came to fix the TV were very knowledgable and setup the TV as needed.

    I would recommend this to a friend