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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount on schedule with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy did a great job installing a TV on our screened porch. This was not an easy install and he was able to get it done with little trouble. Very courteous and arrived o time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Install 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to install the TV were very polite and kind. The first TV they brought was busted and they had to go back to the store to get a new one. They also picked up a splitter and wire that was needed to connect my Cable box, something I had been unable to figure out on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, helpful and patiently answered all my questions. I appreciated how knowledgeable they were and their willingness to make sure everything was just the way I wanted it. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was outstanding! They were professional with excellent product knowledge. Great customer interaction! They did not forget to put on shoe covers and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on setting and mounting my TV. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lg oled gallery tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Installation was excellent. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed this with no problems in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient, professional, quality oriented!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley is the best. This is the second time she has been in our home to mount a big screen television. She is always efficient, professional, and quality oriented. She cares about her customers and always follows up on her work. I would highly recommend her to anyone! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek yeah I'll be right here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did an excellent job he's been real wiring but not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugo and Israel are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo and Israel deliver concierge service. They are punctual, knowledgeable, efficient, and also kind and friendly. Could not be more pleased with the entire delivery and setup process. Also, Jeremiah, their supervisor, is the BOMB and I appreciated all of his assistance with my scheduling also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travyon did a magnificent job with the installation. Got everything set up and connected. Was professional, personable, and did an overall outstanding job. He is a great asset to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big colorful and so awesome really enjoy the quality of the pic

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent only one guy and my TV was 75” my husband had to help

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was well worth the money. The team exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Q7 65 in SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE QUALITY OF PICTURE AND THE TV SCREEN AND THE SOUND EVEN WITHOUT THE SOUNDBAR

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and quick! They do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG CX 65.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my LG CX 65 recently (TV and mount also purchased from Best Buy), and the installation could not have gone any more smoother. I got lucky with Marty (and I believe Mike), who were both excellent, extremely professional, and followed Covid-19 protocols. 5 stars to the team, and definitely recommend to others.

    I would recommend this to a friend