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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 952 Showing 19,021-19,040 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A1E Oled TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic clean job done by the Geek Squad Very Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team were professional, courteous, and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs were great with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Justin were phenomenal at the job. Prompt. Courteous. Told us what they were doing the whole time and gave solutions to any issues that came up. They were a pleasure to deal with. Chris even followed up with us the next day to make sure everything was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All wires are hidden. Looks great above the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services provided are great. Perfectly mounted and perfect set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wall mounted television. They made sure I understood how to operate the remote controls and answered my questions in a professional manner. Appreciated that they wore masks and had on foot covers. Would not hesitate to recommend the two gentlemen to others. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did and excellent job with the installation of wall mount and placement of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job ensuring our installation was done the right way. When I did not have the right materials for what we wanted, he found it at a local BestBuy and came back. Better to get it done right! Outstanding service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job setting up the tv and connecting it to our system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Very knowledgeable and speedy, but careful. Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was successful (finally due to Co-Vid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite and completed the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick helpful professional it was very easy and a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome! They were polite and professional, from arrival thru to completion. They were very focused on ensuring the installation met my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 TVs mounted in my apartment very quick and very neat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squade came and installed my tv on this brackit and it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worked great over mantle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did install and mounted my tv over mantle. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys very fast installs and seem less with no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and done good job mounting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Sabor is! Family enjoys it will always come back to Best Buy to purchase more equipment in the future but customer service sucks need to be improved gait quality and service that need to be improved since someone has a better do not stick to the schedule times had to cancel two turns to get on my schedule to put up the TV and sound bar thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good and very polite. He was very careful with his shoes and equipment. He was very considerate of me, my apt, and belongings. He knew exactly how to put everything together and did not mind questions. He made great suggestions of things that would work the best for my situation.

    I would recommend this to a friend