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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 954 Showing 19,061-19,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Exceptional Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Jennifer and Daniel were beyond awesome.. warm, knowledgeable, go above and beyond the call of duty. I was Uber impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek vs Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Geek Squad has always been fantastic. It’s when they send a sub- contractor I begin to worry

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had this done. TV is safe in the room where the boys rough house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly.. pollite gentlemen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick... Really clean job..very happy with turnout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that i would totally recommend. The guys that did the installation were so knowledgeable and helpful. They did an excellent job on the television and soundbar installation. Some of the best service i have ever received from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Not backing up the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was fine. What was poor is the surprise in what hidden items that were not included in the installation. Also, there is a problem with the syncing of the sound with the picture, and I have made many requests for help in this matter with no response provided!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience and awesome value installing TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, friendly, and knowledgeable! Cared more about how the install looked than I did, but I’m glad about that. TV looks and works great, and required zero calibration on my part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took there time to do it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were excellent. Very professional and gave me help in setting up the streaming that I chose. He even gave me a business card and told me to call if I needed help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job, were fast and friendly. No problems hooking things up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount for my 65 inch television and it works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white is too bright even with lower contrast setting. The forests looks unreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. TJ Moats & Jacob Muller arrived on time and checked the wall mounting I already had in place and removed my old(heavy) 65" Plasma TV. They got everything hooked up properly and working in about an hour, Excellent service and very knowledgeable. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    As in the above

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an excellent job mounting my 65' TV on a Stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeek! The Geeks to The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Karkan and the other nice guy were professional and pleasant. They centered the TV according to the bed which is standard and after seeing the intercom speakers off center and one partially covered by the TV, they didn't hesitate to dismount and start again. Thanks for the extra mile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that did our install were amazing. Just wear shoe covers next time...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and service. schedule window is too wide

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. so far….Not sure why some channels will not expand the screen to eliminate the black border….Geek Squad would not return my call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . They cleans up after they were done and it didn’t take to long. They answered any questions I had and Wes very friendly. They was on time they so we didn’t have to wait around for them. They also carry some supplies on there van that I didn’t know I might need.

    I would recommend this to a friend