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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job of guiding me to optimize for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professional and patient. Very thorough and had the proper tools for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, on time, very professional, well organized .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had great installation for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding setup service from two knowledgeable and personable guys very customert oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Service by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of the TV and did the installation in a very professi9nal manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STUNNING...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched every aspect of the OLED TV'S, and decided on the 77" LG OLED EVO. I have to say, this is the best picture I've seen. It is bright, and the colors just pop. I want to watch everything now. Easy remote. No poblems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was quick and easy. I would definitely recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure install by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overall wonderful experience. Agents arrived on time and used tremendous care in the mounting and installation of our new TV. They also cleared the area of debris once their process was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They stayed until it was just right. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Guest house mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek installed and setup quickly and no mess at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation technician was great. He was knowledgeable and so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy Geek squad mounted my tv perfectly and they are very nice and made sure we are ok with the position of the tv .after mounting, they help us with set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job and done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my T V above our fireplace and did great job and did it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, very knowledgeable. Did not leave until everything was completed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my new mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were terrific and professional. Happy w the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nicely done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great with the TV mounted to the wall. It’s exactly as I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv extremely fast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came quick mounted it perfectly and was super nice to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, friendly and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a tv and connected devices successfully. .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand a lot of technical stuff. I did my best to order and pay for a wall of t and installation. The kind man came out and mounted the TV. But I wanted the cords, wired, cables to be hidden in the wall He said I didn’t ask fir that. I may have not. He asked if I was a geek squad member. I didn’t know. Turns out I am. I paid the membership. What was frustrating was he wouldn’t or couldn’t look me up in the data base. He refused to put the cables in the wall. He was there to only mount the TV. That’s it. Ok but what poor professionalism. Best Buy needs to fix the glitch If a customer like me didn’t order exactly to the nut and bolt your Geek squad should have everything needed on the truck. I asked. The kind man said he doesn’t carry extra parts. I would have gladly paid for the extra service. Best Buy lost out. How many other customers have lost out of what they needed. Geek squad needs to be more customer friendly Huge loss

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Highly knowledgeable and On Time Will use Again.

    I would recommend this to a friend