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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad techs were great with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Justin were phenomenal at the job. Prompt. Courteous. Told us what they were doing the whole time and gave solutions to any issues that came up. They were a pleasure to deal with. Chris even followed up with us the next day to make sure everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, the techs were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys made the install so easy and we’re very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv, installed the new one, and insured that everything was working correctly. They took the time and loaded or checked all apps, etc. with me to ensure they were all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that i would totally recommend. The guys that did the installation were so knowledgeable and helpful. They did an excellent job on the television and soundbar installation. Some of the best service i have ever received from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work and very efficient. No trouble whatsoever

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 75" Samsung TV and the Geek Squad set-up everything! It was a huge help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our Covered Patio and had the Geek Squad crew deliver and install the TV. I could not be more pleased with the service we received. The installers were very professional and knowledgeable about the install and the TV. They put it all together in good time without rushing, everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth a visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job installing the wall mount and tv! I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of admission……and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech, Tom, is the best! Even though the mounting options proved to be somewhat problematic, Tom is a "get-it-done" kinda guy. Geek Squad is the reason I signed onto BB's Total Protection Plan, which has more than paid for itself in the time I've been a subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. was delivered and mounted very professional also done it in good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first experience with the Geek squad and we will certainly use them again. They were efficient and professional at every turn. The 2 young men did a great job teaching us old folks how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a good job installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job mounting my TV and showing me how to work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was here at appointed time and did an excellent installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its components. They were very informative about how to operate my device. They took their time and made sure everything was installed and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted fast and secure. Will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. It was quick and everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repreesentative, Joseph Goldenberg, did an outstanding job. He showed up on time, listen to our mounting requirements, mounted TV promptly, explained how to operate it and removed old TV. He was extremely knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV insto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and they knew what they have to t

    I would recommend this to a friend