Customer Ratings & Reviews

The squad mounted our TV very quickly. They did a great job.

They came recently to my house for installing TV and They did their job right.

This is my second time using the Geek squad to set up a TV wall mount with wiring. They always do a great job. Jacob was very helpful in setting it all up for me and even helping with adding LED lights to the back before mounting. I will always go with them when I get a new TV to hang on the wall.

Excellent service i cant remember his name but he was in and out and professional

My husband and I recently purchased a vacation home and got 3 televisions and 3 sound bars from Best Buy. Had all equipment installed by Best Buy which was awesome and did not take very long. We installed one tv and hooked up sound bar and it took hours. So nice having professionals do the work in no time at all!

Excellent TV mounting for big TVs. Will buy same brand for my other TVs

Really good action. It’s can move right and left sides.

The geek did his job and was on his way. He answered all my questions.

Amazing quality for the price and the features are very good

The geek squad mounted my tv as i had installation done by best buy. Perfect on the wall. love it

The technician fully mounted all TVs and hooked them up efficiently.

Very very proficient and efficient installation. Very punctual also

On time, clean, fast, friendly, professional. Very happy with this service.

The 2 techs that came to the house were very knowledgeable and took their time setting hanging the TV and taking care of the installation. After they programmed both the TV remote and cable remote to the TV, they took the time to show us how to use them.

I had the best service on mounting my TV to my wall.

Three techs could not even figure out how to remove an old mount. Said it was screwed in behind the board it was attached to and I would need an electrician to remove an outlet cover because they were not allowed to touch electricity. The mount was indeed screwed into the wall from the front and I removed it myself. But this delayed my installation by almost a week. They also pulled the old TV forward and broke the HDMI cable which I had to replace and fish down the wall myself. They also said my current surge suppressor which had been plugged in before would not fit due to placement of the mount. I believed them, but after they left, I tried it and it indeed fit and I installed the mount myself. They cracked and chipped the stone they drilled into. And since the TV was a return and a purchase of a different model due to the first TV missing a power cord and remote, they did the sale as a replacement, which caused me not to have a receipt or any evidence on my account of the purchase. After going round and round with customer service and speaking to at least 15 agents and 2 store trips, they found my purchase but are still unable to print me a receipt for all items unless they did a return and a new sale. But is still missing the payment for the install. Also, this delayed and caused several hassles and a trip to the store to get a price match, which could not be done online due to the fact that it was done through GeekSquad and no receipt pin #. Never does Geek Squad come out and fix or install anything the first time. It always requires 2 or more visits. The techs were friendly and courteous and did eventually get the TV installed.

Agents mounted my tv did great job at will county in Monee

The Geek squad service guy is great, i definitely will used them again .

The service rep did an excellent job explaining that it was faster and less expensive to connect power for the Firestick to an open USB port on the side of the TV (versus dismounting and remounting the TV to access an outlet a hard to reach outlet). Very friendly and fair minded.

The guys did a great installation job and were in and out of my place in record time!