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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Prompt, courteous and technical experts. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service, both gentlemen very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every minute and penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication - keeping me updated on their arrival. Once at my home, installation was smooth and very careful with regard to my walls and the new TV. Helped me acclimate to the new TV in a flash. Worth every penny for how smoothly everything went.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had the product available and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and connected all my devices. They did an excellent job. Unfortunately, there is a "fire brake" in the wall and they couldn't install the in-wall cord concealer. I have to hire an electrician to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installation, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Nice guys professional installation Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They were in and out in no time! Great price on the mount, quick set up and thorough explanation of tv. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees showed up on time, were courteous, professional and respectful of my home, and completed the requested services quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very polite and clean. They mounted the tv and plugged in all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount was place in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv mount is the best mount I ever purchased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did not have install a mounting bracket as there was already one in place for the TV that was being taken down and upgraded to another that was suitable for the new one. They inspected the bracket to insure that it was up to the standards for the weight of the new one, installed it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instsaller, extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing our wall mount and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted tv on the wall and I was completely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Precised and Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who did my install were friendly and knowledgeable but, they showed me so fast how to use the new remote, I was at a loss after they left. Also do no know how to use the roku purchased for the same reason. Also had to wait 3 weeks for them to deliver and install my new toy so am not 100% happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv and helped adjust my tv settings! They did a great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are nice . They did an espectacular installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Worked efficiently. Cleaned up after themselves.

    I would recommend this to a friend