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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 957 Showing 19,121-19,140 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Showed up early and finished the work fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only minutes to have my tv mounted and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Hung my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tvs efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got it done in record time in a professional manner!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Quick and easy. Cleaned up trash and vacuumed up dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that is simply needed and the Geek Squad was again awesome in their work. Thank you so much. However, I cannot acquire my sound bar receipt. Calling Best Buy on 800 # was almost silly in this request. I don't like saying that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived timely and was very efficient with installation. Very Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the wall mount and connecting tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount took less than 20 minutes. I will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time and were very efficient in mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 65 inch wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great due to Louis he was great! We love our new TV:)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They were awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome very nice. They knew what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly and was very patient and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs expertly mounted the TV and connected it to all the devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had the tv mounted on the wall in no time and ready to watch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible horrible horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman from Geek Squad calls me to tell me they are short people since his helper is in the hospital. A woman shows up (clearly not who I spoke to) to mount a 50 inch TV. They are supposed to guide and recommend TV height (they are the experts) and this was premium installation. The cable and electric is integrated into the wall for wall mountings. They mounted it much too high, with wires hanging. Disappointed for $200 and customer service hasn’t gotten back to me. BEWARE!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Mounting and location should certainly be discussed before making anything permanent, and we're certainly wishing for you to have the customer service you deserve! Please call us over the phone at 1-800-GEEKSQUAD, or connect to our online support channel at, www.GeekSquad.com/chat.

  • Rated 5 out of 5 stars

    Great value & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents installed my new Sanus TV mount. They even program my DIRECTV remote to operate everything and make sure my Sound bar was working. I have an appointment to have them out by three other TVs. I highLy recommend Geek Squad. I also had a in-home consultation on how to network and fix other issues I wanted to streamline.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well hung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they hung, they cleaned up, they left. Well hung. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team is hand down the best! They where fast friendly and clean 3 TVs where put up on walls in about 30 mins. They make sure your happy with the job before they leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek Squad TV bracket and TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was confirmed on-line and by phone. Men arrived on time. TV bracket and TV installed quickly. They programmed my TV with my TV service. Geek Squad made sure I knew how to operate the TV. They asked if I had questions about anything before they left. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So happy about the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation!!!! Marcus was very patient and knowledgeable

    I would recommend this to a friend